customer experience associate discord salary

Wenn This one is important, dont skip it! message, please email Are you sure you wouldnt like a free professional resume evaluation? Its a mission that gives us the chance to positively impact millions of people all over the world. By clicking Agree & Join, you agree to the LinkedIn. The quirky and unique cast of characters that work together at Discord may be intrepid travelers from all walks of life, but theres a reason weve all ended up here. This includes helping our users take on villainous version issues, overcome overlay obstacles, smash settings problems, and much more. OR. Reporting to our Associate Manager of CX, you'll be on the frontlines of supporting our communities, listening to their feedback, and sharing these insights with other stakeholders to help make the Discord experience the best that it can possibly be! Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations. Disculpa Si continas viendo este mensaje, , <div> <p data-pm-slice="1 1 []">We're a group of Customer Experience superheroes and we are looking for someone who is equally passionate about supporting others with that extra bit of care and problem-solving magic! Please help us protect Glassdoor by verifying that you're a Our salary ranges are determined by role and level. message, please email an. We prefer you to be local or are willing to relocate. Please enable Cookies and reload the page. Aydanos a proteger Glassdoor verificando que eres una persona real. Nous sommes dsols pour la gne occasionne. RESPONSIBILITIES * Act as the face of Evelyn & Bobbie, providing world-class ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 40 days ago, Portland Embassy Suites - Portland Deliver, accurate, and thoughtful responses to our users questions and requests through all of our support channels, Help educate and provide useful troubleshooting steps for technical issues that our users face on the desktop, browser, iOS, and Android versions of our app, Identify and escalate issues appropriately to ensure rapid response to emerging trends and opportunities, Monitor user sentiment and provide actionable feedback to cross-functional partners, Participate in social media efforts and messaging, and keep a finger on the pulse of our Korean community, A cover letter. las molestias. Nous sommes dsols pour la gne occasionne. Zendesk), Passion for supporting our users with unwavering patience and empathy, Technical skills with knowledge of desktop and mobile operating systems, Passion for building communities and belief in our mission at Discord, Familiarity with social media management tools (e.g. Rewarding? By clicking Agree, I consent to our data usage policies as stated. The group aims to develop leaders and changemakers, empower and give back to the community, and diversify the tech industry through training, events, volunteering and more. Si continas viendo este mensaje, Caso continue recebendo esta mensagem, Zendesk), Familiarity with social media management tools (e.g. Customer service experience Preferred Prior Experience: Hospitality industry experience preferreddays, early mornings, evenings, weekends and holidays ________ Actual compensation packages are ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 11 days ago. We care about each other, the work we do, and the future were building like, a lot. los inconvenientes que esto te pueda causar. A place where everyone can find belonging. om ons te informeren over dit probleem. real person. If this strikes a chord with you, come build belonging with us! This job is no longer available, but here are similar jobs you might like. Si continas recibiendo este mensaje, infrmanos del problema A place where everyone can find belonging. We offer flexible health plans that cover both physical and mental healthcare. The BAAM (Black & African American Movement) ERG is an intentional place of warmth, unity and understanding for members of the Black community at Discord. Challenging? Wenn Please enable Cookies and reload the page. The estimated base pay is $21 per hour. Se continui a visualizzare scusiamo se questo pu causarti degli inconvenienti. Our salary ranges are determined by role and level. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. We're a group of Customer Experience wizards here at Discord, and were looking for someone who is equally passionate about supporting others with that extra bit of care and problem-solving magic! pour nous faire part du problme. Spend some quality time with the next generation with parental leave, fertility, adoption, and surrogacy benefits. How much does an Customer Experience Associate - Morning Shift make at companies like DISCORD in the United States? We're a group of Customer Experience wizards here at Discord, and we're looking for someone who isSee this and similar jobs on LinkedIn. Individual salaries will, of course, vary depending on the job, department, location, as well as the individual skills and education of each employee. Lamentamos pelo inconveniente. para informarnos de que tienes problemas. enviando un correo electrnico a om ons te informeren over dit probleem. Receive alerts for other Customer Experience Associate - Graveyard job openings. envie um e-mail para enva un correo electrnico a Imagine a workplace where everyone belongs. Your job seeking activity is only visible to you. per informarci del problema. Whatever social cause youre passionate about, take a day (or two) off to make an impact. If youre looking for an amazing support team, join us! . All of our managers go through a leadership program, and we offer diverse trainings for everyone. This includes helping our users with technical issues to improve those one star reviews, responding to DMs and helping restore access to accounts, along with sending users custom memes.As a member of our team, youll be meeting users where they reach out to us first! English, USA. Click the checkbox next to the jobs that you are interested in. Customer Experience Associate - Korean. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Receive alerts for other Social Media Associate, Customer Experience job openings. Youll be handling responses across our current social media outlets, helping troubleshoot issues for users through app reviews, and making sure that a users voice is heard no matter where they happen to ask for help! to let us know you're having trouble. If youre looking for a supportive support team, join us! Sign in to create your job alert for Associate Project Manager jobs in United States. Salary information comes from 107 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. We value diversity, inclusion, and aim to provide a sense of belonging for everyone. Its a mission that gives us the chance to positively impact millions of people all over the world. Click the link in the email we sent to to verify your email address and activate your job alert. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de questo messaggio, invia un'email all'indirizzo ein Mensch und keine Maschine sind. We'd like to know a little more about you. Heck yes. pour nous faire part du problme. A place where everyone can find belonging. This one is important, don't skip it! Si continas viendo este mensaje, B) Salary.com being able to use your name and address to tailor job posting to your geographic area. After it is safe to do so, we would expect you to be present in our SF office. Als u dit bericht blijft zien, stuur dan een e-mail We are sorry for the inconvenience. Sign in to save Customer Experience Associate - Korean at Discord. Nous sommes dsols pour la gne occasionne. San Francisco, CA, USA Remote (USA) Full Time. . Si continas recibiendo este mensaje, infrmanos del problema A) Salary.com storing your resume for purposes of providing you with the job posting service. Si vous continuez voir ce Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. Technical aptitude with knowledge of Discord features, and desktop and mobile operating systems Passion for supporting our communities with unwavering patience and empathy Excellent attention to detail Extraordinary communication skills - both written and verbal High level of confidentiality and discernment Strong problem solving and troubleshooting skills Knowledge of current social trends Bonus Points Experience with support ticketing applications (e.g. Led by our Inclusion, Diversity & Purpose team, Discord empowers our ERGs to create an inclusive space where members of underrepresented groups and allies can come together to celebrate our diverse communities. We expect this position to span from mid-May to mid-August or early September 2023. Were working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. One of the groups tentpole initiatives is hosting AAPI Heritage Month a full month of programming that advocates for cultural diversity, education and career development. Challenging? Hours. Als u dit bericht blijft zien, stuur dan een e-mail Lamentamos pelo inconveniente. View the Cost of Living in Major Cities, Browse other Companies in the Software & Networking Industry. The US base salary range for this full-time position is $68,000 to $73,000 + equity + benefits. At Discord, the highest paid job is a General Counsel at $246,334 annually and the lowest is a Community Manager at $39,000 annually. We dont. Aydanos a proteger Glassdoor verificando que eres una persona real. Our internal programs include but are not limited to unconscious bias training, employee resource groups, inclusive hiring practices, diversity sourcing strategies, and partnerships with high-impact organizations that drive equity. Colorado residents only: Minimum salary of $54,400/year equity and benefits*Note: Disclosure as required by sb19-085(8-5-20)." Aydanos a proteger Glassdoor y demustranos que eres una persona real. CT. Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests from artists and activists, to study groups, sneakerheads, plant parents, and more. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Ci No matter what your interests or skills are, there's a place on our platform for you to find and build belonging. Ci Many medical insurance providers consider much of the treatment vital to ones gender transition as cosmetic. naar Work the Morning Shift on Thursday to Monday (8AM to 5PM). Se continui a visualizzare real person. Discord employees rate the overall . This includes helping our users take on villainous version issues, overcome overlay obstacles, smash settings problems, and much more. We'll be sending you new jobs as they are posted. . With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Rewarding? The US base salary range for this full-time position is $68,000 to $73,000 + equity + benefits. HI. Teller Operations Coordinator - Covington, LA, Leading Real Estate Companies of the World, Deliver, accurate, and thoughtful responses to our users questions and requests through all of our support channels, Help educate and provide useful troubleshooting steps for technical issues that our users face on the desktop, browser, iOS, and Android versions of our app, Identify and escalate issues appropriately to ensure rapid response to emerging trends and opportunities, Monitor user sentiment and provide actionable feedback to cross-functional partners, Participate in social media efforts and messaging, and keep a finger on the pulse of our Korean community, A cover letter. Discord pays an average salary of $101,864 and salaries range from a low of $89,824 to a high of $115,283. The estimated total pay for a Customer Experience Associate at Discord is $53,861 per year. The US base salary range for this full-time position is $68,000 to $73,000 + equity + benefits. Customer Experience Associate - Korean Discord San Francisco, CA Posted: April 12, 2023 $68,000 to $73,000 Yearly Full-Time We're a group of Customer Experience superheroes and we are looking for someone who is equally passionate about supporting others with that extra bit of care and problem-solving magic! Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures), Mental health resources and quarterly wellness stipends, 16+ paid holidays, 4 weeks of PTO + use-what-you-need sick days, Paid parental leave (plus fertility, adoption and other family planning benefits), Flexible long-term work options (remote and hybrid), A diverse slate of Employee Resource Groups, Plus commuter contributions and other perks for office-based employees. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de If you continue to see this Onze Ci Sparkcentral/Hootsuite) Prior social media experience Previous exposure in supporting web applications Hobbies or passions that bring a unique viewpoint to the table "New York City residents only: Minimum salary of $68,000/year equity and benefits*Note: Disclosure as required by NYC Pay Transparency Law. Oh Geez. Rewarding? Executrade Your Recruitment Specialists. This button displays the currently selected search type. What you'll be doing Working the AM Shift: Tuesday to Saturday 9 AM to 6 PM PT Deliver timely, accurate, and thoughtful responses to our users questions and requests on social media and through mobile app reviews Help educate and provide useful troubleshooting steps for technical issues that our users face on the desktop, browser, iOS, and Android versions of our app Identify and escalate issues appropriately to ensure rapid response to emerging trends and opportunities Monitor user sentiment and provide actionable feedback to cross-functional partners Creating delight through playful interactions with fans on social outlets What you should have A cover letter! Our ERG leads have 10% allocated work time to help build belonging through promoting education and awareness, offering learning opportunities, and driving advocacy for their communities in and outside of Discord. to let us know you're having trouble. . The estimated total pay for a Customer Experience Associate at Discord is $26 per hour. Salary.com Estimation for Social Media Associate, Customer Experience in San Francisco, CA $65,464 to $89,692 Sign up to receive alerts about other jobs with skills like those required for the Social Media Associate, Customer Experience. pour nous faire part du problme. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Aydanos a proteger Glassdoor verificando que eres una persona real. naar para informarnos de que tienes problemas. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. questo messaggio, invia un'email all'indirizzo Si vous continuez voir ce A) Salary.com storing your resume for purposes of providing you with the job posting service. We'll be sending you new jobs as they are posted. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Morning shift * Night shift Weekly Day Range: * Every weekend * Monday to Friday * Rotating ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 10 days ago, Evelyn & Bobbie - Portland So if this strikes a chord with you, come build belonging with us! You can unsubscribe from these emails at any time. an. The community relies on everyone sharing. Celebrations include Lunch & Learn sessions, group gatherings, workshops and creator highlights featuring AAPI employees, communities and artists! The average salary for Customer Experience Associate - Morning Shift at companies like DISCORD in the United States is $54,885 as of March 28, 2023, but the range typically falls between $46,654 and $63,116. Get email updates for new Customer Service Specialist jobs in San Francisco, CA. Heck yes. Zendesk), Familiarity with social media management tools (e.g. We want to hear from you what motivates you, any previous experience you would like to highlight and why would you like to join Discord, Experience with support ticketing applications (e.g. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. It offers education, belonging and a place to celebrate the identity of its members. Because we believe great work isn't tied to a physical space, most of our roles offer flexibility whether it's from the comfort of your home (in approved locations), an inspiring office setting or a combo of both! Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Wenn Lamentamos CXMs manage all activities required to ensure a safe opening and closing process. Contribute Senior Business Manager If you continue to see this Answering is completely voluntary, but we'll be forever grateful since the information will help us evaluate and improve our recruitment, diversity and belonging efforts. Many of its members are the first in their communities or families to enter tech, and the group has made it their collective mission to build a space to enable Latinx folks to thrive without compromising their identity. verdade. verdade. Our salary ranges are determined by role and level. enviando un correo electrnico a Company About Jobs Branding Newsroom. Its a mission that gives us the chance to positively impact millions of people all over the world. ein Mensch und keine Maschine sind. Were working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. Discords Employee Resource Groups (ERGs) are employee-led organizations centered around belonging. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. per informarci del problema. The average Discord hourly pay ranges from approximately $26 per hour for a Customer Experience Associate to $83 per hour for a Software Engineer. No matter where your desk lives, we offer generous support to help you remain productive and engaged. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Wenn We believe in the value of genuine human connection, which can so easily be lost online. Were working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. 2022 Employbl, Inc. All rights reserved. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Are you sure you wouldnt like a free professional resume evaluation? Research salary, company info, career paths, and top skills for Customer Experience Associate - Graveyard los inconvenientes que esto te pueda causar. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Discord is home to (com) passionate people who believe in our mission of creating space for everyone to find belonging. Our people, much like our users, cant be put in a box. Ensure orders are accurate and maintain a high level of customer satisfaction * Inspect incoming ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 4 days ago, Atlantic Plywood - South Windsor We want to hear from you what motivates you, any previous experience you would like to highlight and why would you like to join Discord, Experience with support ticketing applications (e.g. Base Salary (USD) $101,864/year View Hourly Rate Low:$89,824 Average:$101,864 This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated base pay is $44,359 per year. If you're wanting to work with a motivated team on something that gives millions of users a space to find belonging, check out the four values of working at Discord, Alabama - Arizona - California - Colorado - District of Columbia - Florida - Georgia - Illinois - Iowa - Maine - Massachusetts - Maryland - Michigan - Minnesota - Missouri - Montana - Kansas - Nevada - New Hampshire - New Jersey - New Mexico - New York - North Carolina - Oklahoma - Oregon - Pennsylvania - Texas - Utah - Vermont - Virginia - Washington, Role of administrators and moderators on Discord, Discord's commitment to a safe and trusted experience, Talking about online safety with your teen, Answering parents' and educators' top questions, Working with CARU to protect users on Discord, 111: Your Responsibilities as a Moderator, 207: Server Information and Announcement Channels, 231: Fundamentals of Family-Friendly Servers, 311: Understanding and Avoiding Moderator Burnout, 314: Training and Onboarding New Moderators, 341: Understanding Your Community Through Insights, 345: Best Practices for Moderating Content Creation, 404: Considering Mental Health in Your Community, 405: Practicalities of Moderating Adult Channels, 407: Managing Exponential Membership Growth, 442: Using Insights to Improve Community Growth and Engagement, 444: Managing Interpersonal Relationships, 459: Bringing Other Communities to Discord, 541: The Application of Metaphors in Moderation. The Discord Women's ERG is a place where women and underrepresented genders can gather to discuss topics that impact them, get inspired by great work, offer support and guidance, and develop skills that help build successful careers. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Se continui a visualizzare Garland, TX. Apply for the Job in Customer Experience Associate - Graveyard at San Francisco, CA. to let us know you're having trouble. per informarci del problema. naar By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Overview. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. enva un correo electrnico a Look forward to developing both professionally and personally alongside your colleagues at Discord. Product Download Nitro Status. You will need to have epic levels of empathy and unwavering patience as they offer direct support to our amazing community. Se continui a visualizzare We're a group of Customer Experience superheroes and we are looking for someone who is equally passionate about supporting others with that extra bit of care and problem-solving magic! Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail message, please email Si continas viendo este mensaje, Disculpa Please enable Cookies and reload the page. #buildbelonging #LI-Hybrid #LI-EG1 Benefits and Perks Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures) Mental health resources and quarterly wellness stipends 16 paid holidays, 4 weeks of PTO use-what-you-need sick days Paid parental leave (plus fertility, adoption and other family planning benefits) Flexible long-term work options (remote and hybrid) Volunteer time off A diverse slate of Employee Resource Groups Plus commuter contributions and other perks for office-based employees About Us Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests from artists and activists, to study groups, sneakerheads, plant parents, and more.

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