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We are now in February 2023. COMPANY OPERATED BY THIEVING LYING STEALING CRIMINALS..Ordered 2 heated gilets in January 2022, one as a present for my Mum (my Dad had not long passed away, & she was feeling really low). All Other Worldwide. Same experience as everyone else. Youre best off using lesser known shipping forwarders with the hope that they arent blocked: If all else fails, you can use a personal concierge service, such as. I have sent you an email to clarify that QR code you have been provided just needs to be scanned by Royal Mail who can then print the free return label for you. How fast does Ultamodan address customer complaints? Practically theft - avoid this site at all costs. Hi NicoleThanks for your feedback, we are very sorry for the long delay with your order and that the sizing is not correct. Verification can help ensure real people write reviews about real companies. Looking good is good business; you must dress to your taste with some trendy, chic, corporate, or glamorous wear and fashion pieces. $9.99. Joke of a company! Exchanged emails with three customer service representatives which was not helpful. Should I'd read reviews. Their last reply dates 20 Apr 2022 and it reads precisely as below:Thank you for your message and we appreciate your time with us. We are doing out best to process refunds as soon as we possibly can. It arrived in time for a Christmas present. Was shocked to see these reviews! Can't decide which one to buy? It goes against our guidelines to offer incentives for reviews. Suggested companies are based on peoples browsing tendencies. For an item to be returned, it is requested by Ultamodan that it is unused, unworn, unwashed, and with tags still being attached. I ordered from them in January and I emailed them on multiple occasions to ask where my items were and they would continuously tell me it is being processed and will be dispatched in a few days.Thankfully I was able to get a refund from my bank when I decided to look for some reviews, many of them similar to my experience. Hi Jen,Thank you for leaving this review. We have contacted the CEO through Linked In and she has still not replied. Ultamodan Home Shipping & Returns Standard shipping - most items are received within 14 days but allow up to 20 days for standard delivery. Nothing arrive, very slow customer service response via email. No doubt about that. Make a statement with your fashion choices, while . We are sorry your experience with us fell short of your expectation. I ordered on the 30th March. I repeated my demand to be told that they cant deliver it and - in the same sentence - that my order isguess what? They dont even deserve one star. Hi Panashe,Thank you for your review. Got to end of December and still had no item. FREE SHIPPING ON ALL ORDERS - PLUS 10% DISCOUNTS WITH CODE GET10. With many carriers, you wont know precisely how much the final shipping charges will be until youve bought your items and shipped them to the package forwarders warehouse. Would give this company 0 stars if it was possible. My emails chasing were ignored, but then I started getting harsher with my email wording & asking for a refund, so did get some responses promising a refund, but this has never been received, & it's been over a year now..This is clearly a SCAM run by thieving criminals - this website should be taken down IMMEDIATELY. Ultamodan you need to get your act together utter disgusting !!!!!! Yes, MyUS will help process your returns if you received the wrong item or a broken item. Emailed and asked where it was and was told they couldn't send the item, so I asked for a refund. 2. Refused to give me a refund. But now I have very bad feelings about this company because of the automated response and no other way of contacting them.Empowering women they say with pride! Then they told me they were going into liquidation which clearly wasn't the case. I was so impressed with the speed and quality had to write this review. We are working on improving our turn around time for delivery and hope to see you back again one day soon.Kind regardsErikaUltamodan. It looks very fraudulent. I have come to the conclusion that I will never receive the coat or my money back and this so called company is a scam. Hi Khadija Thanks for your feedback. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, Jacket that I never got and a refund that I never got, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Ultamoden- maybe youll actually respond to this? DO NOT USE THIS COMPANY THEY ARE FAKE. You have to conform to many condition and take a good look at all the small print because an accident can happen before you know it. Asked for a refund and it is now June 2022 and still waiting. Date of experience: 29 January 2023. I've learned that you have to be leary of ordering from companies even through Klarna. Do not order from this company, they will take your money but you wont receive the goods. See all photos. Find out how we combat fake reviews. I'll never order from these people again. View ratings trends. Would personally give them zero stars if I could. If Ultamodan doesnt ship to your country, then you need to ship your items to a US/UK package forwarder wholl then ship your package to your international location. I spent 300$ and they never sent the 2 coats or sent the refund. I wouldn't even give this company one star but there wasn't an option for zero. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Wish I would have done a little more research before ordering. Disgusting ripping people off left right and centre! Ultamodan is a fraudulent company. FREE SHIPPING ON ALL ORDERS - PLUS 10% DISCOUNTS WITH CODE GET10 Close menu. We will look forward to hearing from you.Kind regardsErikaUltamodan, I placed an order one month ago and I still havent received my purchase. 7 - 14 Days . Hi SukhiWe are very sorry that you have not yet received your refund.. We would like to try to offer a solution and have sent you a request for your order details. Appalling company, order placed on 11 January, constant chase up emails that were either not responded to or generated automatic responses which contradicted each other. From everyday dresses to wears that are occasion-specific, Ultamodan claims to have every wear for every woman. If I could give this company a zero I would. Hi Sally,We want to thank you for taking the time to share your feedback with us. I ordered on 5th December a pair of trousers as a present. I ordered an M&M racing jacket. Need help? That didn't happen. The day after Christmas I fell 23 feet from the upper story into the basement while remodeling a bathroom. Ultamodan operates from Asia, America, Europe and Australasia. Companies can ask for reviews via automatic invitations. !It is 6th June 2022 and still no refund from ULTAMODAN. Companies can ask for reviews via automatic invitations. Delivery may take longer than the anticipated date due to factors such as incorrect addresses, customs clearance procedures, or other causes. Do not order from Ultamodan! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. On one screen, you can get real-time quotes for how much itll cost to ship Ultamodan products to your country. Claim your listing for free to respond to reviews, update your profile and manage your listing. No one can blame Covid again because other businesses are up and running fine. I contacted Ultamodan to try and exchange it and have never heard a word. I was told my order has been processed but I still have not received the product as of late January. We believe there's a valid basis concerning why you were advised as per the above. My order status still says "order placed" . My package is delivered within 2 business days and there is no where else that I can get good quality product at such low prices. I kept requesting to cancel a refund and finally in JUNE they said it wasn't possible to refund because their payment system had changed and advised that I seek a chargeback from my bank.. Banks only cancel orders after 90 days so this wasn't even possible. I have chased and chased repeatedly and my order is being expedited. Please contact us within 19 days of shipment if your item does not arrive in time, and our customer service will do their best to get back to you within 24 hours. Not Trustworthy. Orders are to be returned within 60 days of receiving them. After many attempts to get in touch to receive a refund for paying for absolutely nothing, I have heard no response. 20 - 25 Days. Unlock an exclusive 10% OFF discount on your favorite Global glam pieces with the code LOVE10. I will ensure I share my experiences on social media and won't think twice to take this further. We would like to try to offer a solution and have sent you a request for your order details. Do not use this company! Here are 8 tips for writing great reviews. DO NOT USE. Please beware so your money doesn't get stolen by ultamodan. I ordered items for my styling work amounting to 147 and they never arrived. There is a selection of animal print, festival looks, beautiful florals, monochrome wears, and wide legs available in store, with an even larger collection to be explored when the Clothing icon is clicked on. I wish I had read reviews for this company before I ordered . There are a number of stores that wont ship to package forwarders. The trend with women's clothing is sometimes difficult to keep up with, and it is for this reason many would rather shop in a store that has all the fits for the season. Time to leave for your holiday destination; to the sun, winter sport, active holiday or a long trip to Asia or South America. Surely you have some sort of routine in place 4 months into this pandemic where you can fulfill orders in good time. Do not use this company. Thatll depend on the stores shipping policy and delivery times. Terrible. For many, pets are a large part of the family, Of course, you want to be dressed fashionably. Renting a car is not always easy. Reviews by clients who already had experience with one or more energy suppliers. Use our verified Ultamodan promo code & save now. Again, the items Never to turn up. I emailed them several times and no response. This company is a SCAM!! I ordered items for my styling work amounting to 147 and they never arrived. Stole my money!! No refund. We use dedicated people and clever technology to safeguard our platform. The coat weren't cheap and again I've fallen victim to another online scam company. My order was supposed to arrive in 10-15 days. We would like to try to offer a solution and have sent you a request for your order details so that we can try to find your return. We would like to try to offer a solution and have sent you a request for your order details. I ordered a jacket from ultamodan back on November 21,2021 and January I was told to be patient and it was on its way and they took money out of my account fr this coat I have emailed I don't know many times to get my money back cause here it is may 2022 and still nothing this is the sorriest company I have ever seen and what comes around comes around when u do people like me your customers so wrong!