royalton resorts cancellation policy

How can I help the children of Puerto Morelos and give back something to the village? Royalton Luxury Resorts offers upscale, all-inclusive resorts in breathtaking tropical destinations like Cancun, Punta Cana, Jamaica, Cuba, and more! San Diego, California 2 27 Hotel Refuses to Honor Their Written Cancellation Policy Review of Royalton Riviera Cancun Reviewed June 1, 2018 I booked a stay for June 13-22, and I need to shorten it to June 13-18. For toasting your favorite team or discovering a new cocktail, our bars enliven every evening. From our elevated suite amenities to instructor led fitness classes and spa treatments, reignite meaningful connections in paradise at just a 35-minute drive from the Montego Bay International Airport. Proactivity and prevention are core to our operational protocols and are key to protecting the well-being of both our valued guests and employees. Royalton Fit: a modern fitness center with instructor-led classes, Unlimited reservation-free dining, international and local liquors, Stay at 1, Play at 2 with access to neighboring Royalton Blue Waters, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or, Refined dcor, elevated amenities, and stunning ocean views define each moment spent in our upscale accommodations. If theres a chance youll cancel, its worth the upcharge for that option. Pre-qualified offers are not binding. All financial products, shopping products and services are presented without warranty. Yes, Marriott Gift Cards can be used for payment at participating All-Inclusive by Marriott Bonvoy properties. Walking down the beach at night in Puerto Morelos. At the, Yes, Marriott eGift cards are accepted at. Guests must adhere to the cancellation terms of each individual listing, which are set by the listings owner. Mornings find new meaning when you awaken atop our signature, handcrafted DreamBed. Our chefs are pleased to prepare a multitude of delights for you and yours to savor together. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Airbnb allows owners to choose from six types of cancellation policies, ranging from Flexible to Super Strict 60 Days. If your rental is Flexible, then youre entitled to free cancellation until 24 hours before check-in. The finest experiences and elevated luxuries are yours to share when you upgrade to the Diamond Club. Our All-In Luxury experiences and exceptional locations make our resorts award-winning traditions for everyone to enjoy. Ranging from check-in areas, kids clubs, gyms, fitness centers and spas to restaurants, bars, elevators, guestrooms and all public and key areas throughout resorts, rigorous health protocols will be in place. We have updated our room service process to ensure safe and distant delivery while maintaining our promise of excellent service. Here is a list of our partners and here's how we make money. For an elevated experience, upgrade to Diamond Club room categories to enjoy exclusive amenities and service. Onsite food and beverages are included in the room price (some restrictions may apply). We have also increased the daily frequency of cleaning and disinfection procedures for air-conditioning systems of both common areas and guest rooms. Here are our picks for the. For your convenience, please inquire with the Guest Services Desk upon check-in at your resort to help guide you to the laboratory staff and book an appointment for testing within three days of departure. All financial products, shopping products and services are presented without warranty. At Royalton Resorts, there are three different tiers for children and pricing will vary according to their age: Guests aged 0 to 1 years old, at the time of check-in, are considered an infant and will enjoy their stay free of charge. Your All-In Luxury vacation awaits on the lush tropical island of Grenada. Royalton White Sands is a property set beach front in the White Bay. Soak up the sun by the private pool and beach area with convenient wait service and dine al fresco at the Ocean Point Bistro, the exclusive Hideaway restaurant serving fine French cuisine. Enjoy the privilege of your own private suite in our exclusive Chairmans accommodations, fully outfitted for living, dining, celebrating, and indulging in lifes most precious moments during your travels. The Royalton Luxury Resorts Signatures Fun for Everyone at Royalton White Sands Montego Bay Resort A Breathtaking Location All Rights Reserved. Unlimited reservation-free dining, international and local liquors. Cancellation policies are presented at the time of booking and are included in your booking confirmation. Start each day comfortably refreshed in anticipation of the adventures to come. Airbnb does have a new feature that allows you to filter out rentals with tough cancellation policies; just ensure you have that filter selected if theres a chance you might ditch your reservation. Cancellation policy: 48-hour cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable . Guests staying at Royalton Grenada receive: $600 in resort credits (restrictions apply) $80 toward a room upgrade upon arrival. Indulge your family with the ultimate Punta Cana getaway in our most luxurious suite. Stay connected anywhere on the resort, from the rooms to the beach, with complimentary Wi-Fi, in-room USB charging outlets, and our innovative bracelet key cards for access and purchases. To ensure you receive an accurate rate, it is important you enter the total number of adults and children at the start of the booking process. Discover and book Arrival Transfer: From the airport to the Royalton resort on Tripadvisor. Refined dcor, elevated amenities, and stunning ocean views define each moment spent in our upscale accommodations. Marriott Bonvoy Award Redemption Stays must be booked directly through Marriott direct channels. Unfortunately, as you've already discovered, Expedia's customer service leaves something to be desired. Extra-person charges for the third, fourth, or more guests in the room are an additional fee and are not included in the Award Redemption as form of payment. Marriott Bonvoy Platinum Elite, Titanium Elite, and Ambassador Elite Members have access to exclusive beach and pool areas. From exhilarating experiences and adventures to purely relaxing moments, our modern all-ages resorts ensure you enjoy the very best of our tropical locales the way youve always dreamed. His favorite travel destinations are Las Vegas and the beaches of Mexico. When the sun goes down, indulge in gourmet dining and signature cocktails at the resort restaurants and bars. Are the extra person charges the same for children, teens and adults? I posted a review on TA here hoping someone at the hotel will reach out, but their response (just posted) basically says well, I knew their cancellation policy when I booked! Located in Five Islands Village, 1.2 mi from Eden Beach, Royalton Antigua Resort and Spa - All Inclusive features accommodations with a restaurant, free private parking, an outdoor swimming pool and a fitness center. Every day, our visionary chefs will prepare a variety of eclectic flavors and cuisines from across the globe. Enter the total number of guests as 1, at the start of the booking process, to see the single occupancy-based rate. No, stays booked through a third party are ineligible for earning Points. The cost for extra persons can be found in the Summary of Charges, during the booking process. We want the best for you and your loved ones. Find a cancellation policy that works for you. As their remaining room allocation is sold out, that is proving problematic. Our chefs will prepare international delights while a splash park, casino, and spa stir the senses. Unfortunately, as you've already discovered, Expedia's customer service leaves something to be desired. Start each day comfortably refreshed in anticipation of the adventures to come. Some activities include fitness and sports activities, games for children (at family-friendly resorts) and live music, among others. Lead Assigning Editor | NerdWallet, the Portland Diamond Project, NBC Sports. Since you booked through Expedia, you have to deal with Expedia with respect to any changes to your reservation. An Autograph Collection All-Inclusive Resort & Casino. What is the taxi fare from my resort/Condo to? All-Inclusive stays are priced per person/per night. If you have any commission-related inquiries, please seek assistance at accountsbgi2@bluediamondresorts.com. The price for extra persons can be found in the Summary of Charges during the booking process. For Marriott Bonvoy Award Redemption Stays: Please enter the correct number of children and the ages they will be at the time of check-in when making a reservation, to receive the correct pricing. Our culinary team is pleased to prepare a variety of dishes, from breakfast and coffee to lunch and light bites, and elegant dinners and late-night snacks. According to the cancellation policy, I can cancel or make changes to my reservation and pay a fee of one night's stay. Never miss a sporting event while on vacation. For redemption details please visit. Group bookings, including weddings, are subject to group terms and conditions. During your stay, you can soak up the sun by the private beach area, lounge by the exclusive Hideaway pool and enjoy access to all the amenities and services of the wider resort complex including the pools and restaurants. more. The resort is conveniently located just 30 minutes from the airport, taking you from the runway to the pool in no time. Here, you can enjoy the best of Montego Bay. Enjoy ultimate fun in the sun at one of the largest water parks in the Caribbean just steps from your front door or have a blast trying out family-friendly activities like VR Gaming and the Escape Room. Now, its standard cancellation policy applies to nonrefundable bookings. Epic Travelers "club presentation" at The Fives ? Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. If you are attending a convention or group meeting and are individually paying for your room, and your room was booked at a qualifying rate, you will be eligible to receive Points and Elite Night Credits for the stay, as long as your Bonvoy number was given at check-in. Enjoy Royaltons signature All-In Luxury concept throughout your stay with exclusive Hideaway facilities and amenities. The finest experiences and elevated luxuries are yours to share when you upgrade to the Diamond Club. We have great trust that with the implementation of new and advanced health and safety measures coupled with the peace of mind provided by our amazing resort staff, guests will enjoy relaxing Safety-Assured Vacations when they stay with us. Set along the famous white-sand shores of Negril, Hideaway at Royalton Negril is the perfect place for your next adults-only getaway. at one point offered one of the most flexible policies for new bookings. I cannot for the life of me figure out why they can't shorten my stay, since I'm willing to pay the change fee. Our fitness center equipment and spa facilities will be sanitized after each use; as well as all general transportation units like golf carts and luggage carrier trolleys. All Rights Reserved. No, Marriott Bonvoy Points may only be redeemed for standard room categories at All-Inclusive by Marriott Bonvoy properties. To ensure a seamless check-in experience, you may be contacted by the property concierge after your reservation is made to confirm the number of people on your reservation. Royalton Habana is the top destination for the most daring and avant-garde luxury travelers, seeking pleasure or on business. Its how these tour operators work with the number of rooms they have available to them. Yes, our destination teams will be happy to assist you in organizing details for any special occasion. He has spoken about travel rewards at CardCon, the Altitude conference and AwardWallet's "Award Travel 101" podcast. All Rights Reserved. No matter your travel style, you can look forward to luxury amenities, gourmet dining and lavish accommodations including the islands only overwater bungalows with infinity plunge pools. Bookings for all destinations (except Cuba) The following arenotincluded in the rate but can be arranged and purchased while you are at the resort (where available). Set on a breathtaking beach in Jamaica, Royalton Negril Resort is the perfect spot for your next luxury retreat with exceptional attention to detail and personalized service every step of the way. Further changes will be implemented including the removal of all unnecessary items on tables to avoid cross-contamination, elimination of physical menus and physical distancing guidelines at pool bars using signage and supervision to ensure a safe and sanitary environment is upheld. Gather with your loved ones over conversation, cocktails, and signature dishes at any of our buffet-style or la carte dining venues. His work has been featured by The Associated Press, The Points Guy and Fast Company. If youre willing to reschedule your trip, all bookings made directly with IHG can be changed without charge prior to the hotels change deadline, but the catch is that deadlines vary by hotel. Rekindle your most important bonds in this Adults-Only (ages 18+) All-Inclusive haven where swaying palm trees, a quiet private islet, and endless sunsets across the horizon set the scene in Montego Bay. Discover a luxurious, all-inclusive Caribbean vacation where everyone is family at Royalton Resorts. . Plus, the shores of Bavaro Beach are just a short walk or shuttle ride away. Private catamaran out of PM for group of 13? Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. Some of the new procedures that we are implementing include, but are not limited to, the following: Our resorts common areas come with a 360 Clean Approach, meaning that pools, beaches, restaurants, bars, entertainment facilities, lobbies, elevators, hallways and other shared spaces around the resort will be cleaned frequently. Located just 15 minutes south of the Cancun International Airport, Royalton Riviera Cancun puts you and your family moments away from day trips to Playa del Carmen, Tulum, white sand beaches, mysterious cenotes, and wondrous Mayan archeological sites. For more information or questions about reservations, please contact help@bluediamondresorts.com. I'd like to change it and just leave 4 days early. Lush, tropical surroundings and the sound of ocean waves are the backdrop to every day and night spent in any of our 840 luxurious suites, all featuring a signature DreamBed, rain shower, high-speed Wi-Fi, and a balcony or terrace. Sally French is a reporter for NerdWallet. Hideaway at Royalton Riviera Cancun provides All-In Luxury vacations exclusively for guests aged 18+ with an intimate ambiance. The charge for each person is mandatory, as it covers the inclusions when staying at Royalton Luxury Resorts. No, pricing is based on age at the time of check-in. As we prepare to welcome back guests to our award-winning resorts, we would like to share with your our enhanced health, safety, and cleanliness protocols. Youll also enjoy complete access to Royalton White Sands Montego Bay next door. Cancellation policies are presented at the time of booking and are included in your booking confirmation. When evaluating offers, please review the financial institutions Terms and Conditions. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. Agreed you have to deal with Expedia as you elected to book with them. I just don't understand why they couldn't cancel my reservation and then just re-book me immediately for the shorter stay. From nightly and daytime entertainment and nightly entertainment to non-motorized water sports, our resort ensures you and your family are well-entertained when staying with us. To encourage physical distancing behaviors, the furniture will be rearranged in common areas, including restaurants, theaters, pool areas, beaches and lobbies to ensure a safe distance between guests. Every aspect of your stay has been carefully designed to deliver personalized service while you relax in an upscale ambiance. No, redeeming Points towards the room folio charges is not available at Royalton Luxury Resort. You could also try doing the amendment yourself online by logging in to your reservation on the Expedia website. Free change policies don't apply to the difference in cost between two reservations. We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov, World Health Organizationwww.who.intand your vacation destination tourism board. Yes, you will earn Marriott Bonvoy Points for your qualifying room rate and other qualifying charges. So, you'll want to clarify this to avoid any nasty surprises. Hand sanitizer dispensers will also be available throughout our resorts including at check-in areas, washroom entrances, restaurant entrances, elevators, kids club, teen club and other key areas to encourage guests to sanitize their hands regularly. Treat your family to exclusive services, restaurants, and bars, as well as private beaches and sparkling swimming pools. Hilton has long had one of the most generous blanket change/cancellation policies. Discover a luxurious, all-inclusive Caribbean vacation where everyone is family at Royalton Resorts. This adults-only vacation resort has picturesque facilities, warm staff, exhilarating culture, and world-class cuisine. Now, its standard cancellation policy applies to nonrefundable bookings. To keep our tropical oasis pristine and thriving, we embrace innovative sustainability practices that adhere to internationally accepted criteria for the sustainable operation of resorts. Royalton Riviera Cancellation Policy - HELP, Re: Royalton Riviera Cancellation Policy - HELP, Get answers to your questions about Puerto Morelos. The company's resorts in the Caribbean and Latin America are offering complimentary on-site Covid-19 testing through May 31 for guests traveling to or returning to the U.S. that does not have any clear cancellation policy specific to COVID-19; instead, it punted the responsibility to its hosts. All Rights Reserved. The All-Inclusive Experience includes lively entertainment during the day and evenings in several common areas of the resort to entertain guests of all ages. Marriott Bonvoy qualifying rates booked on royaltonresorts.com are eligible to earn Points for your stay and receive Membership tier benefits. Learn more: Airbnb vs. Vrbo: Which is better for travelers? Different options of premium drinks and food that are not part of the All-Inclusive Experience, can be purchased on-property during your stay. initially introduced a broad, generous change/cancellation policy on all new and existing bookings, then tightened it by adding some limitations. 2023 Royalton Riviera Cancun. To receive the correct pricing when making a reservation, please enter the correct number of children and the ages they will be at the time of check-in. She was supposed to contact the hotel and then call me back (this happened multiple times, as I called multiple times) but she never called back. This page is designed exclusively for hotel partners and travel professionals to improve your booking experience making it more secure, rewarding and stress-free. With this immersive All-Inclusive Experience, pricing is per person/per night. This property is all-inclusive. For example, if your original reservation cost $100 and your new reservation is $150, you will still owe the $50 difference, but you won't owe any additional change fees. Analytical cookies . , or the currency equivalent, on qualifying charges that are incurred and paid for by the Member. From exhilarating experiences and adventures to purely relaxing moments, our modern all-ages resorts ensure you enjoy the very best of our tropical locales the way you've always dreamed. If you require additional information regarding our advanced health and safety protocols, please refer to our Safety-Assured Vacations operational guide. In a dedicated effort to providing a seamless travel experience to any of our resorts throughout the Caribbean, we would like to share new details regarding on-site testing at all Royalton Luxury Resort properties. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. What happens if you do not arrive at the hotel for your scheduled reservation? Their policy is you can change a booking but if they are sold out they cant (even though you have a room). In response to the COVID-19 pandemic, many hotel and vacation rental brands adjusted their flexible change and cancellation policies, similar to those offered by airlines. Upgrade to Diamond Club for elevated accommodations, services, and amenities. Spend your days soaking up the sun by one of the two beaches or trying out a range of resort-offered water sports like snorkeling, kayaking and sailing on the sparkling waters of the bay. Kids will have a blast at the on-site water park while the whole family can float along the lazy river, soak up the sun on the resorts private island and indulge in gourmet dining at the on-site restaurants. It can be requested on arrival and is subject to availability on the day you check out. Stay connected anywhere on the resort, from the rooms to the beach, with complimentary Wi-Fi, in-room USB charging outlets, and our innovative bracelet key cards for access and purchases. Our partners cannot pay us to guarantee favorable reviews of their products or services. Her work has been published in The Wall Street Journal, The New York Times and The Washington Post. You should always review the policies of each individual Best Western hotel before booking. 352 rooms and suites and upgrade to the exclusive Diamond Club for premium lounges, butler services, and more. The Diamond Club category includes additional benefits, such as: Blue Diamond Hotels and Resorts Inc. All rights reserved. To receive access to these areas, these Members will receive an exclusive bracelet. For guests who booked their accommodations through a travel agent or tour operator please contact them directly to help assist with your booking. His work has been featured by Fast Company, The Associated Press and The Onion. Please allow up to 10 days following the completion of your stay for any earned Marriott Bonvoy Points to post to your account. If you fail to cancel by the designated time on your booking confirmation, fees may apply and will be charged to your form of payment. Set along a private beach overlooking the sparkling waters of Deep Bay, Royalton Antigua Resort & Casino offers world-class all-inclusive getaways in a breathtaking tropical setting. Instead, the hotels individual cancellation policy thats in place at the time of booking will apply. Blue Diamond Hotels and Resorts Inc. All rights reserved. Royalton Negril, An Autograph Collection Resort has implemented the following measures: Heightened sanitation Daily cleaning, increased availability of sanitation products. We believe everyone should be able to make financial decisions with confidence. Soak up the sun on the shores of one of the worlds most famous beaches at the luxurious Royalton Bavaro Resort & Casino. Our modern and luxurious, all-inclusive Caribbean resort offers endless opportunities to create new memories together, whether splashing at the water park, sharing a spa day, dining at any of our elegant restaurants, or just lounging by the beach and pools. Hotel Royalton Blue Waters Montego Bay - 5 star hotel. Why leave the comfort of your room when you can have the finest cuisine delivered any time, day or night? Did you talk to them directly in Mexico? Note that Diamond Club categories are not available through redemption, only regular bookings. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92389094', '');}, 'log_autolink_impression');Royalton, there are dozens of other properties to choose from. Our signature All-In Luxury facilities and world-class services are unparalleled, so every day is filled with excitement and every night is one youll remember. I am willing to pay their change fee of one night's stay. For those guests booking a Diamond Club room category, the butler service includes assistance in the organization of special occasions. If the first agent can't help you, try elevating things up the Expedia food chain. Set on the stunning shores of Uvero Alto Beach, this adults-only resort offers a range of exciting activities day and night, including themed pool parties and nightly entertainment, plus gourmet dining options at stylish venues. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92417931', '');}, 'log_autolink_impression');Finest Playa Mujeres and Mia Reef on Isla Mujeres (figured I'd see more of area and less seaweed this way). Also, if you used a third-party travel agency like Orbitz or Hotels.com to book, you will likely need to call that company (instead of the hotel brand) to change or cancel your booking. Its policy suggests that those hoping to cancel bookings should "contact the property owner or manager to discuss their cancellation and refund policies.". Blue Diamond Hotels and Resorts Inc. All rights reserved. Or did you talk to a reservations centre in USA? At All-Inclusive by Marriott Bonvoy Resorts, the Points redeemed for an Award Redemption Stay cover the cost of the All-inclusive package, which includes, but is not limited to, the standard room (with existing bedding), room tax, service charge, resort fee, and standard food and beverage, for up to two people. From 6 April 2020 . Explore flavors from around the world at our stylish restaurants and enliven your getaway with a cool drink from one of our walk-up or swim-up bars. Re: Royalton Riviera Cancellation Policy - HELP 4 years ago Save Since you booked through Expedia, you have to deal with Expedia with respect to any changes to your reservation.

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