northern rail penalty fare contact number

Forged documents The photo ID for your child will work in conjunction with the ticket that we provide. This varies by browser, if you do not see a box on your page with a red X try right clicking on the page, then select View Page Info, and goto the Media Tab. 7.3 In certain circumstances the DRPU will instruct independent counsel to prosecute on behalf of Northern. If we are proceeding with the incident we will offer to deal with the matter in one of the following ways. Yes we will still have the same number of conductors. Abusive language/ behaviour Contact us if you think it should be reopened. When set against the impact that the Covid-19 pandemic had on passenger numbers and industry revenues, its never been more important to minimise the cost of fare evasion to the railways. We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. Littering/fouling/spitting Glider tickets can be purchased online or at one of our TVM machines located at all halts. 12.1 Queries in relation to this policy should be made in writing to the DRPU Manager, Northern Trains Limited, FREEPOST NEA 3188, Bradford BD1 1BR. Registered in England under company number 03266762. Spring Term tickets andSpring/Summer Term tickets are available to purchase, please email[emailprotected]for further information. Failure to respond to the notice within 21 days will result in the case being referred for prosecution. Obscene behaviour Post: DRPU, Northern TrainsLimited, FREEPOST NEA 3188, Bradford, BD1 1BR, Complaints should be directed to:[emailprotected]. Penalty Fares If you have not been able to find an answer to your question . It may be issued when someone has travelled from a station without having bought a ticket and is genuinely unable to do so. However, if it is paid within 21 days, the Penalty Fare is reduced to 50 plus the price of the single fare. Prosecutions in relation to fares, anti-social behaviour and car parking are brought in accordance with the provisions of the Regulation of Railways Act 1889 and the Railway Byelaws that were made pursuant to the Transport Act 2000. Northern also protects revenue from its car parks as well as making sure that important safety access routes are kept clear, and that bad parking does not reduce the number of available parking spaces. WebWhy do Northern issue Penalty Fares? Northern first introduced penalty fares earlier this year with a trial and the operator claims the scheme has been 'praised'. Examples of when a Penalty Fare may be charged: are aged 16 or over, travelling on a child-rate ticket, travel beyond the destination on your ticket. 404 means the file is not found. "In addition, tickets may be bought at any time before a customer boards a train by using the Northern App, with no booking fees incurred.". Editor, Marcus Herbert, http://www.railforums.co.uk/showthread.php?t=71833. Learn the rules and see what a Penalty Fare might cost you. Call us confidentially on 028 90 66 66 30. You must have a valid ticket or smartcard for your journey. Assisted Travel . The particular method will depend on the circumstances of each individual case. WebPenalty fare ("erhhtes Befrderungsentgelt") schemes in local transport (suburban rail, buses, underground trains) are administered by local transport authorities (Verkehrsverbund). The increase in the penalty fare for train operators in England brought it in-line with penalty fares charged across much of Western Europe and by Transport for London (TfL) and Manchesters Metrolink tram network. WebMake a Payment Our aim is to make the payment of a penalty notice as simple as possible. Full details about Penalty Fares can be foundhere. Contact Information Northern Trains Press Office press.office@northernrailway.co.uk 2023 National Rail. Those paying with cash - not accepted at ticket machines - will need to collect a promise to pay slip from a machine to qualify for the cheapest tickets available. 2.4 DRPU will cooperate with the BTP in respect of allegations of assault on passengers and employees. Our commitment to Northern Rail has announced the introduction of further penalty fare routes across the network - but the Manchester Evening News can confirm you CAN still buy tickets on board. Online payments can be made atwww.northernrailway.co.uk/paymynotice. Passengers arriving at their destination without a ticket will be fined by collectors. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. The appeals body adheres to an agreed Code of Practice in the assessment of all appeals. However, these small amounts add up to a large sum and comprise the revenue that Northern is committed to protect. 4.3 If a case passes the evidential test we then apply a public interest test. We will also consider any additional matter raised as part of an appeal post-conviction be it in relation to conviction or sentence. To make or track an appeal you should visit, www.penaltyservices.co.uk/make-an-appeal/. Passengers may consider Penalty Fares to be an accusation of fare evasion, but this is not the case. WebIf you travel on the railway intending not to pay the fare, then you may be prosecuted for fraud . WebThis Website is owned and operated by Great Northern. Web100% of Journey cost. Because of this the DRPU will not regard a case as failing the public interest test just because the sum in dispute is relatively small. Buoyed by the trial, the fines are now being extended to more routes from December 6. WebTrain delayed or cancelled? - How will it be checked if I say I couldnt buy a ticket because there was a queue? We accept all major credit/debit cards and postal orders. All Rights Reserved. If you do not attend court for the trial itself the case may proceed without you and so the court will not hear your evidence. Up to 20% off your journey with our annual travelcard. If you are convicted of an offence or if you plead guilty you may get a criminal record. If a passenger gets on a train without a ticket or Promise to Pay notice at a station where ticket buying facilities are available, they may be liable to pay a penalty fare. It is also possible that you have inadvertently deleted your document root or the your account may need to be recreated. If a pupil turns 16 years old within the ticket's validity period, the discounted ticket will continue to be valid for a further four months after their 16th birthday. And from 01 September 2020 until further notice you can get a FREE yLink card! Should you find yourself in a fare dispute, do not ignore it and contact the DRPU to resolve the matter at the earliest opportunity. WebYou may not have been issued with a Penalty Fare. Making your journey contact-free. Penalty fares are reduced to 50 if paid within 21 days. RewriteRule . Pre-loaded travelcard with 10, 20, 30 or 40 journeys on Metro, Glider, Ulsterbus and Goldline services.. Representations regarding Unpaid Fare Notices must be made within 21 days of issue. In the case of a fixed penalty you must respond within 14 days of our letter. Clickherefor a list of participating schools. If you suspect that someone travelling on a Glider or NI Railways service is not in possession of a valid ticket or smartcard for their journey, wed like to hear from you. Save up to 65% on various routes when you buy tickets in advance! The Penalty Fare regulations allows train operators to target fare evaders, and therefore reduce the costs of ticketless travel while ensuring that honest, fare-paying passengers are not unfairly penalised. That process will result in a criminal record number. 5.3 Our prosecutors undertake regular training from independent senior prosecutors in all aspects of disclosure of unused material. Great Northern is a trading names of Govia Thameslink Railway Ltd. Passengers travelling on concessionary fares must be able to produce proof of entitlement. For addon domains, the file must be in public_html/addondomain.com/example/Example/ and the names are case-sensitive. Just click. If you do not reply within the appropriate timescale the case will be referred for prosecution. Northern is also committed to preventing anti-social behaviour both on-board trains and at stations by pursuing those alleged to have behaved in any way that is unacceptable to passengers and employees. Calls to this number cost 5p per minute plus your network access charge. Q. Before making any such decision the individual circumstances of each case are considered and an evidential and public interest test is applied both objectively and robustly. This aspect of a case involving a young person will form part of our consideration when applying the public interest test. This is known as an offence of strict liability, i.e. A. WebAppeal a Penalty Fare or write to: Penalty Services PO Box 1258 KING'S LYNN PE30 9GJ If you are unhappy with the outcome of your appeal then you have the right to appeal If you already have one then input the number in the online form - this will have 3 letters and 4 numbers (this is not the smart card number and cannot be used instead) If you don't have a photo ID please upload a photo on the form and the team will send one out with your ticket. View and Download Northern Debt Recovery and Prosecutions Unit Privacy Policy (69.3kb, pdf). 3,831 people caught travelling without a valid ticket or promise to pay notice were issued with a penalty fare, compared to 4,261 in the same period last year. Claiming refunds and/or compensation not entitled to Digital Fraud 6.2 Even if we decide not to prosecute a particular case we may still provide details of the allegation to the police. Railway Byelaw 18(1). In order to protect its revenue and therefore provide the best possible value for money to its customers the DRPU utilise the provisions of the Regulation of Railways Act 1889, Fraud Act 2006 and the Railway Byelaws pursuant to the Transport Act 2000. The increase in the penalty fare for train operators in England brought it in-line with penalty fares charged across much of Western Europe and by Transport for London (TfL) and Manchesters Metrolink tram network. 8.2 Northern may offer to resolve a case by way of a Fixed Penalty Notice. Can I just pay Northern's costs and have the case withdrawn? You can avoid the queues by pre-purchasing your monthly and weekly tickets online or by visiting the Sales and Information Desks up to four days in advance of your new ticket starting. If you believe we have made a mistake you may wish to appeal against the issue of the Penalty Fare Notice. The governments new 100 penalty fare came into effect on 23 January. Drivers who do not park in accordance with the rules displayed in our car parks will be issued with a Penalty Parking Notice. You must have a rail network photo ID to be able to travel. Unlimited day, weekly and monthly bus and rail travel within specified zones across Northern Ireland. 11.1 In the event of an accused person seeking to appeal against his conviction and/or sentence DRPU will be represented at the Crown Court by counsel. This is a sensible requirement designed to ensure that fare paying passengers and tax payers in general do not have to subsidise the cost of travel for those who do not pay their fare. If the penalty fare is paid within 21 days it will be reduced to 50 plus the cost of the single ticket for your journey. If you cannot produce a valid ticket or Promise to Pay notice when asked to do so you may be charged a Penalty Fareof at least 100. Avoid the hassle of finding the correct fare each morning. Q. Automated telephone payments can be made by calling 0844 409 2717. Intending to avoid payment Add the following snippet of code to the top of your .htaccess file: # BEGIN WordPress If I plead guilty or if I am convicted after a trial will I get a criminal record? Here at Northern, were always looking at ways to improve what we do for the customers that travel with us and the communities we serve. All rights reserved. Give us a call, write to us or send a tweet Get in touch Delayed by 15+ minutes? Change the settings back to the previous configuration (before you selected Default). Since 2005, the penalty fare had been just 20 but it was felt by the industry that that figure was too low and was no longer an effective deterrent to would-be fare evaders. 8.3 Northern regards court proceedings as a last resort and so reserves the right to offer to resolve matters through the use of a Fixed Penalty Notice where the circumstances of the offence and the offender are appropriate. 8.1 The police may of their own motion or at the direction of the CPS offer to dispose of a criminal case by way of caution or conditional caution. Save 1/3 onsingle, day return, weekly and monthly NI Railways ticketsand up to 50% off Enterprise fares. 2013-2023 Rail Media. Q. By using our site you accept the terms of our Privacy Policy. The provisions of the Fraud Act 2006 can be found atwww.legislation.gov.uk/ukpga/2006/35/contents. 10.1 Northern may impose Banning Orders against all persons whose behaviour has caused or is likely to cause harassment, alarm or distress to any passenger or employee. Actions. Threatening behaviour Translink does not accept responsibility for monies or correspondence lost in the post. Any application for costs in the event of an appeal being dismissed will reflect this. A. The Penalty Fare Notice provides the passenger with details of the offence, information on how to make a payment and information on the right to appeal. We will not prosecute a case that fails the evidential test. Fare evasion means that train operators, rail customers and taxpayers who subsidise the railway are paying for the journeys of those who deliberately travel by train without paying the correct fare. On platforms that enforce case-sensitivity PNG and png are not the same locations. They must be made in writing but can be sent by post or email. Locations and facilities. *Preston to Colne and through to Hebden Bridge. A greener way to go versus the car. In those circumstances the details of the registered keeper of the vehicle will be obtained from the DVLA. Using the notice details that you have been issued, follow the straightforward steps after selecting the link below, which will take you to our PCI-DSS secure payment portal. Counsel will be asked to advise on the merits of the appeal as lodged. A Promise to Pay notice is a ticket that must be obtained from our ticket vending machines if customers do not have the facility to pay by credit/debit card. With Northern's mobile app, you can streamline your journey and get tickets straight to your phone. If the employee who stops you does not issue a notice but takes your details for an incident report we will consider that report and then write to you. Download your application form today. Yes, where there is an opportunity to do so, a ticket must be purchased prior to travel. You can also download the PDF form and take to your local ticket office where they will administer your ticket for you there and then. (An example of a case that would fail the public interest test is where the individual concerned acted due to an emergency). Penalty fares are designed to discourage people from travelling on trains without first paying for their tickets and will be implemented on a number of new routes from early December. A spokesman said: "Most stations on penalty fare routes will have either ticket offices or ticket vending machines and so customers will have the opportunity to purchase tickets before they travel. On platforms that enforce case-sensitivity example and Example are not the same locations. Tickets or smartcards can be validated at your chosen Glider halt/interchange. 6.3 If the BTP ask for assistance in relation to the prosecution of a young person Northern will provide such assistance. Bradford, BD1 1BR, Appealing against the Penalty Fare Notice. Registered office address: Second Floor, 4 More London Riverside, London SE1 2AU. Edit the file on your computer and upload it to the server via FTP. If your school is not on the list email[emailprotected]for further information. https://www.northernrailway.co.uk/help/contact/66-general-enquiry, https://www.northernrailway.co.uk/travel/lost-property. A. If a customer gets on a train without a ticket or Promise to Pay notice at a station where a ticket office or ticket machines are available, they may be With Northern's mobile app, you can streamline your journey and get tickets straight to your phone. WebIf you have misplaced your Penalty Fare Notice please contact our Debt Recovery and Prosecutions Unit. Your child will need to carry their Photo ID card even if they have a Smart card. Q. The current maximum penalty upon conviction is 1,000 fine and/or 3 months If you travel on a train without a ticket, you will be liable to pay the full single fare or full return fare or, if appropriate, a penalty fare for your journey. Look for the .htaccess file in the list of files. Please make sure that you include your details and the reference number from the notice. If you board a train without a valid ticket or Promise to Pay notice you may have to paya Penalty Fare. Northern also protects revenue from its car parks as well as making sure that important safety access routes are kept clear, and that inappropriate parking does not reduce the number of available parking spaces. You are responsible for ensuring that you purchase a ticket or obtain a Promise to Paynotice that is valid for your entire journey before travelling, otherwise you may have to pay a Penalty Fare. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Are they saying if I get a late train into Manchester Id have to pay 20??? Full details on train timetables, email and phone contact numbers, restrictions, and rail engineering works. If the case fails the public interest test we will not prosecute that case even if it has passed the evidential test. 3,831 people caught travelling without a valid ticket or promise to pay notice were issued with a penalty fare, compared to 4,261 in the same period last year. Health Secretary Steve Barclay has said the 28-hour When working with WordPress, 404 Page Not Found errors can often occur when a new theme has been activated or when the rewrite rules in the .htaccess file have been altered. This reflects the fares charged for travel on the network operated by Northern. If you are travelling from a station that has the facility to purchase tickets it is a legal requirement that a ticket is purchased prior to travel. A Penalty Fare is 100 plus the price of the appropriate single fare for your intended journey. You will receive a reminder letter advising you of the outstanding sums owed to us. Something went wrong, please try again later. If you have received a Penalty Fare Notice and wish to pay, you can do so in the following ways. 3.1 Northern will prosecute the following type of offences using the provisions of the Regulation of Railways Act 1889, the Railway Byelaws or Fraud Act 2006. (If you do not pay on the spot and are unable to produce ID, the Revenue Protection Officer may bring the matter to the attention of the police.) From this date, if you cannot produce a valid ticket, you may be charged a Penalty Fare of 100 plus the price of the full single fare applicable for your intended journey. Here at Northern, were always looking at ways to improve what we do for the customers that travel with us and the communities we serve. WebThe penalty fare is 100 plus the cost of a single ticket for your journey. A. Northern TrainsLimited has an objective disputes and appeal process that will consider any aspect of an individual case. Before you do anything, it is suggested that you backup your website so that you can revert back to a previous version if something goes wrong. Debt Recovery & Prosecutions Unit Click here to find your timetable. After this time it would be advisable to change to a 16-17 Saver card. is unable to produce an appropriate railcard on a discounted ticket, is aged 16 or over, travelling on a child-rate ticket, travels beyond the destination on their ticket or on a train service where their ticket is not valid, travels with Oyster and / or contactless payment in an area where it is not valid. Right click on the X and choose Properties. CanI pay at my destination if I am in a rush? Glider - Translink PO Box 3584 Chippenham Wiltshire SN15 9EF, NIR/Metro/Ulsterbus Treasury Manager Translink 7thFloor 22 Great Victoria Street Belfast BT2 7LX. # End WordPress. Use of non-designated area It added the number of rescheduled appointments due to strike action is set to hit half a million next week. After all, a disagreement or a difference of opinion may not amount to a defence in respect of impending criminal proceedings. How to find the correct spelling and folder, 404 Errors After Clicking WordPress Links, From the left-hand navigation menu in WordPress, click. 9.2 An indication of costs and the extent to which they will increase if proceedings are contested will be notified to a defendant in the course of the progression of the case. Is there a right of appeal against a Penalty Fare? It is a potential criminal matter, and Northern appear to have evidence of a possible breach of the Regulation of Railways Act. Total 22 active northernrail.org Promotion Codes & Deals are listed and the latest one is updated on With Northern's mobile app, you can streamline your journey and get tickets straight to your phone. Q. Train Companies operate a variety of other enforcement methods to report and deal with fare evasion. This means that we may include adverts from us and third parties based on our knowledge of you. WebIf you have received a Penalty Fare Notice and wish to pay, you can do so in the following ways Online (Glider Only) By calling 028 9553 1033 (Glider Only) By Post For postal payment, please send a crossed cheque or postal order for the total amount payable to Translink at the following address: (See 3.1 below). If the required destination station is not listed on the ticket machine, then they should purchase a single ticket to their interchange station or use the promise to pay notice. It added the number of rescheduled appointments due to strike action is set to hit half a million next week. (The CPS has agreed that an allegation of assault of a railway employee is not suitable for disposal by way of caution). 75% savings versus the adult cost, when bought online. In addition Northern is working tirelessly to improve upon existing retailing opportunities on the network. WebNorthern Rail, branded as Northern, was an English train operating company owned by Serco-Abellio that operated the Northern Rail franchise from 2004 until 2016. The penalty is 50 and this must be paid within 28 days of the date of the Notice. The 100 penalty fare forms part of The Railways (Penalty Fares) (Amendment) Regulations 2022. Information about our Penalty Fares scheme. Yes - please download theformand take to the station. This site uses some unobtrusive cookies to store information on your computer. Passengers who choose to buy on board without first attempting to get a ticket at the station won't be able to get discount fares, Sign up for our daily newsletter to get the day's biggest stories sent direct to your inbox. WebPenalty Services Ltd - Make an appeal Choose a company To track an existing appeal or make a new appeal, you will need to select the company that issued you with your notice. Help with your journey. Monday to Sunday - 07:00 - 22:00. Business Travel Phone 0 Textphone number 0 (For customers with hearing impairments) Seat reservations Not available Penalty fares View penalty fares policy Either way, please contact your web host immediately. Automated payment number for Penalty Fares Notice (PFN) and Unpaid Fares Notice (UFN): 0844 409 2717. A. At Northern, were making the train an even easier, cheaper and safer way for children to get to school with Education Season Tickets. The train operator, which offers 2,500 services a day to more than 500 stations across the North of England, revealed adult passengers accounted for 81% of the penalty fares issued, with under 18s making up the remaining 19%. But they said collectors would 'use their discretion' to ensure 'no-one faces unfair penalties'. Can I appeal my Penalty Fare? Massive 1/3 off bus and rail travel within Northern Ireland. 1.4 The National Rail Conditions of Travel set out the legal contract you have with us when you purchase a ticket and travel with Northern. The current maximum penalty upon conviction is a 1,000 fine and/or three months imprisonment. Of course, this is only the first month but it is definitely a step in the right direction. The Rail Delivery Group (RDG) estimates that in a normal year around 240 million is lost through fare evasion on Britains railways. If the passenger wants to travel beyond the next station, they must also pay the relevant fare from that station to their destination. Save up to 65% on various routes when you buy tickets in advance! Kyle Walker admits that he didn't expect Erling Haaland to have the 50-goal impact that he's had since joining Man City last summer. To take up this offer click through to the application page. Please contact[emailprotected]. Please note that the discount will be lower than purchasing the ticket online. When issued with a Penalty Fare Notice, the passenger will be asked to produce a valid form of ID. Causing an obstruction If you refuse to pay the Penalty Fare, then you may be prosecuted under criminal law. I didnt realise The court has issued the summons and you should respond to the summons. Providing false details - What about if you are partially sighted/ blind so you cant read a ticket machine ? Northern is committed to improving the customer experience and is investing heavily in its future retailing strategy. We couldn't do that without our team of Northerneers. Covering industry and project developments from around the UK rail industry. Tickets cannot be purchased and/or validated onboard any Glider service. The penalty is the greater of 20 or twice the full single from the station where they got on the train to the next station at which the train stops. You will be able to put your questions to all of the witnesses. All our new ticket machines are connected to a system which logs faults and will clearly show when they are not operational. WebNorthern JourneyCheck provides real time, up-to-date train times and train disruption information keeping you informed about any delays or cancellations on the network and helping you know what to do when your journey is affected. If you haven't received your ticket before the start date requested, please contact[emailprotected]. 1.2 Through its DRPU Northern actively pursues those who choose to ignore the laws and byelaws that govern rail travel, railway stations and station car parks. For example, for a delay of 20 minutes on a season ticket costing 100.00 per week, the cost of the single journey is a calculated at 10.00, and a 20 In cases in which counsel has been instructed an application for costs will include counsel's fee. Get a rail card - National Rail offer a number of railcards that can get you a discount on certain fares, such as the 16 to 25 railcard and the two-together railcard. The governments new 100 penalty fare came into effect on 23 January. Information about your tickets. Ticket inspections are carried out on board Glider vehicles and trains,at stations, halts and interchanges by authorised persons. Andfrom 01 September 2020 until further notice you can get a FREE 24+ Student Railcard! You may get a 404 error for images because you have Hot Link Protection turned on and the domain is not on the list of authorized domains. J Patrick 6 November 2012 Delivered Dear Department for Transport, If you're not happy with this, we won't set these cookies but some nice features of the site may be unavailable. 2.3 Offences relate to fare evasion, anti-social behaviour, breach of car park regulations (station car parks are regulated by the Railway Byelaws) but not usually acts of physical violence known as assaults. You can Each passenger is responsible for purchasing a valid ticket for their journey. 5.2 If we have material in our possession that may undermine our case or assist the defence (unused material) we will disclose that material in good time ahead of trial. If a penalty is issued, the customer can appeal using a tried and tested independent process and Northern will investigate checking CCTV etc to corroborate the customers account. It added the number of rescheduled appointments due to strike action is set to hit half a million next week. Non rail user WebIf you cant produce a valid ticket for your full journey, you may be charged a Penalty Fare. there is no need to prove intention beyond the act itself. Northern say they are investing 'millions' to install more than 600 new ticket machines across the network.

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