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The hospital had not told the family about problems with Nunn's care before a whistleblower sent them a letter. Medical cover at night was not consistent and was not in line with good practice guidelines. N/A https://library.wsh.nhs.uk/ . (modern). The trust should review the succession planning and development for staff in seconded or interim roles within the maternity service. In the maternity service there had been a previous bullying culture that was beginning to decline. Review its Escalation Plan and Resuscitation Status (EPARS) forms to ensure, specifically, that the Mental Capacity Act and Deprivation of Liberty Safeguards aspects are appropriate. We did this to gain the views of people who received care and treatment, people who visited the hospital or worked there. The trust's tactics, which were widely condemned as a "witch-hunt . Within the maternity service there was a lack of consistency in the effectiveness of the care, treatment and support that people received. CQC rating. focussed on the Danderyd hospital. I have had a good choice offered to me.' All staff were helpful, open and dynamic. The report said this flawed and intimidating process damaged individual staff members and went against any semblance of an open culture in which staff were free to raise concerns. Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ to spend a sabbatical leave studying the developments within the Stockholm County health operations. In emergency and life-threatening cases continue to come forward as normal or call 999. Staff have been told this is due to his desire to spend more time supporting his family and "providing caring responsibilities as they deal with a period of illness". We saw that clinical areas were kept clean and ordered. Bury St Edmunds, The trust should review the options and nutritional value of food offered within the childrens service. The incident contributed to the hospital in January 2020 becoming the first to be relegated by Care Quality Commission (CQC) inspectors from outstanding to requires improvement. The Voluntary Network. West Suffolk Hospital is a small district general hospital in Bury St Edmunds, England. Services did not always meet peoples needs. This is near the intersection of Ingleside Road. We saw that managers showed clear leadership that all staff were expected to provide a high quality of care to people. The 57-year-old was given glucose instead of saline fluid through an arterial line in one operation, suffered a punctured lung during another and a week later contracted a fungal infection. CB6 1DN. View photos. the service is performing exceptionally well. [4] Read about our approach to external linking. Warby said he welcomed the decision. The inspection's report was published on 30 January 2020, within which the hospital's rating had reduced by two grades to 'Requires improvement'. Join the Library [14], The Care Quality Commission conducted an inspection of West Suffolk Hospital between September and October 2019. [7] Senior staff expressed serious concerns that these efforts to identify a whistleblower might inhibit the future reporting of safety issues. KnowledgeShare. The maternity service was rated requires improvement overall. West Suffolk Hospital Overall: Requires improvement Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ (01284) 713050 Provided and run by: West Suffolk NHS Foundation Trust All Inspections Other CQC inspections of services Community & mental health inspection reports for West Suffolk Hospital can be found at West Suffolk NHS Foundation Trust. SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us. The trust should review the availability of staff with play specialist skills. We last inspected the maternity service between 24 September 2019 and 30 October 2019. Staff could not adequately explain the governance arrangements. The trust should ensure the principles of infection control are appropriate and monitored within the critical care unit for caring for potentially infectious patients. It added: The impact of these actions was nothing short of disastrous, not only for the staff directly caught up in the process, but for other members of the trusts staff, the working environment more generally, and for the trusts reputation internally and externally.. the service is performing well and meeting our expectations. You may search our catalogue and those of other health libraries within the East of England via our Open Public Access Catalogue (OPAC). 20,270 - 21,318 a year. At least one standard in this area was not being met when we inspected the service and In focus. the service is performing exceptionally well. During this inspection it was evident that the trust had an established staff base that was proud to work at the hospital. We took into account the current ratings of services not inspected this time. [4] The Marquess of Bristol, whose former home was Ickworth House near Bury St Edmunds, opened a new Friends of the Hospital shop in June 2013. We have continued to monitor the trust closely and carried out this unannounced inspection to follow up on the actions taken by the trust to address the safety risks to patients. 0172-7788, Topics: West Suffolk Hospital Hardwick Lane Bury St. Edmunds Suffolk IP33 2QZ England. Library Location. The end-of-life service in particular was praised. Staff zone. Meanwhile the health and social care secretary, Matt Hancock, who purports to champion patient safety, and in whose local hospital this is happening, has simply buried his head in the sand when approached about the matter. 4 August 2016. CB8 7JG, In Language links are at the top of the page across from the title. 01284 712 661. But he also revealed that it contained allegations about the treatment of at least one other patient. The family of a woman who died after a failure to diagnosis a life-threatening disease has received 415,000 in a High Court settlement. All felt victimised, Outram noted. An anaesthetist, referred to in the report as Dr C, and known to be Dr Patricia Mills, was so concerned about the handling of the issues that she emailed Childerhouse in confidence. Availability Time of Day 84 jobs. 1 November 2012, Termination of Pregnancies Review Report published 19 June 2012 for West Suffolk Hospital - PDF - (opens in new window), Published Original reporting and incisive analysis, direct from the Guardian every morning, 2023 Guardian News & Media Limited or its affiliated companies. We saw several areas of outstanding practice including: However, there were also areas of poor practice where the trust needs to make improvements. Out of the five hospital services inspected we rated three as requires improvement and two as good. The computerization project that had started virtually 10 years previously. Welcome to the West Suffolk NHS Trust Library. The interim head of midwifery was providing good support to her team; however they would benefit from further support. Warby said he was satisfied that the inquest had addressed all allegations in the letter specifically relating to his wifes treatment. The Doctors' Association described the trust's actions as a "witch hunt" and said they highlighted a "toxic culture". People told us they were offered enough food and drink. It was due to be completed in April 2020, but it has yet to be published. Secretary of State for Health and Social Care, https://www.england.nhs.uk/statistics/statistical-work-areas/ae-waiting-times-and-activity/, "Doctors at West Suffolk hospital 'too scared' to report safety issues", "Anonymous letter prompts police inquiry into hospital death", "West Suffolk Hospital faces inquiry after 'witch-hunt' for whistleblower", "Inquest finds West Suffolk Hospital mistakes were contributing factor in Bury St Edmunds mum's death", "West Suffolk hospital faces fresh questions over whistleblower tipoffs", "Hospital whistleblower raised alarm over doctor seen injecting himself", "West Suffolk Hospital rated as 'outstanding', Royal London Hospital for Integrated Medicine, National Hospital for Neurology and Neurosurgery, University College at Westmoreland Street, Walton Centre for Neurology & Neurosurgery, Royal National Hospital for Rheumatic Diseases, Robert Jones and Agnes Hunt Orthopaedic Hospital, https://en.wikipedia.org/w/index.php?title=West_Suffolk_Hospital&oldid=1145507914, Short description is different from Wikidata, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 19 March 2023, at 14:03. View Accessibility Symbols. General healthcare, medicine, nursing, psychology, management and leadership, study skills and a fiction collection. The provider used surveys to gather the views of people who used the service. Staff were proud to work at West Suffolk Hospital. The leadership, management and governance across the services did not always support high quality patient care. 8000 print books plus e-book packages. Download full inspection report for West Suffolk Hospital - PDF - (opens in new window), Published Christine Outram MBE was commissioned by NHS Improvement to carry out an independent review into the events arising from the letter and the hospital's handling of the affair. People we spoke with told us that they were well informed regarding their treatment and care. Requires improvement The arrangement of a linked funeral service for the wife of the deceased who could not leave the hospital. NHS England said checks were being carried out. Is climate change killing Australian wine? Education Centre 1st Floor. Service operates Monday - Friday 7am until 7pm Haverhill to West Suffolk Hospital Adult return 8.00 Separate fares for villages, please enquire Concessionary Bus pass holders travel for free, fares are supported by West Suffolk Alliance To book simply call 01638 664304 Instead of taking up the concerns, Mills email was simply forwarded to trusts chief executive, Steve Dunn, who, with Bloomfield, summoned Mills to complain about her behaviour and accused her of trying to undermine the medical director. 540 talking about this. An inquiry into West Suffolk Hospital's handling of the affair is due to report imminently. First for information. We spoke with members of staff in all departments including nurses, ward managers, care coordinators, medical staff, porters and administration staff. In critical care, staff were encouraged and supported to undertake novel research projects, which they were able to present at national conferences as a knowledge-sharing strategy. The hospital trust spent more than 2,000 in 2019 commissioning fingerprint and handwriting experts in an effort to identify the author. We don't rate every type of service. In a letter to staff, seen by the BBC, West Suffolk NHS Foundation Trust's chief executive Dr Stephen Dunn made the announcement, but made no reference to the independent inquiry. We visited three surgical wards to observe the support provided to people at the evening meal. A man has died following a crash on the A14. the involvement of one extraneous author representative of that market obviously had its appropriateness - in language. Page last updated: 16/03/2023 Home > Forms > Hospitals > West Suffolk Hospital. The main catchment area for the trust extends to Thetford in the north, Sudbury in the south, Newmarket to the west and Stowmarket to the east. The three wards where we spent most of our time were chosen as they had a high proportion of older people, as this was the focus of the dignity and nutrition inspection (DANI). The CQC's specific areas of concern comprised the hospital's culture, organisational responsiveness, and maternity services.[15]. "Not all staff felt supported, respected or valued and some feared reprisals if they raised concerns," it added. The service had improved their governance arrangements, however we had concerns about continued lack of compliance with the Maternity Incentive Scheme. Speaking after the adjournment of an inquest in Ipswich into Susans death, Warby confirmed that the letter outlined errors in his wifes surgery that had already been disclosed to him by the hospital. Bury St. Edmunds. They were aware of what good looks like and were striving to implement this in daily practice. The provider had good arrangements to promote effective performance of the service. Read our privacy and cookie policies. The Library is located in the Drummond Education Centre to the rear of the site next to the Day Surgery Unit. Staff felt well supported by their managers and were impressed at the visibility of the chief executive. Springer Book Archive, Copyright Information: Springer-Verlag Berlin Heidelberg 1978, Softcover ISBN: 978-3-540-08950-6Published: 01 October 1978, eBook ISBN: 978-3-642-93101-7Published: 06 December 2012, Series ISSN: A Care Quality Commission report in January 2020 said West Suffolk Hospital staff "did not feel listened to and saw others that had raised concerns be penalised". Another person said about the staff 'They are wonderful.' [3] After joining the National Health Service in 1948, it moved to Hardwick Lane in Bury St Edmunds in 1973. But he asked the coroner to seek expertise from an independent witness, because all the witnesses called to the inquest so far worked, or had worked, at WSH. 23 January 2018. Nick Jenkins will leave his role as medical director, while chief operating officer Helen Beck is to retire. In 2012, the West Suffolk Hospital critical care unit introduced a protocol for the management of DKA. Senior doctors at West Suffolk hospital said the trust's demand for fingerprints and handwriting typified a bullying management style. Copyright 2023 West Suffolk NHS Foundation Trust. Signing up to Open Athens will allow you online access to 1000s of journals, e-books, and other resources to help you in your work and professional development. Matt Hancock chats to Stephen Dunn, chief executive of West Suffolk NHS foundation trust, and the hospital's medical director, Nick Jenkins, in 2018. Safe and effective were rated as requires improvement, caring and responsive were rated good and well led was rated inadequate. West Suffolk Hospital serves a population of approximately 275,000 people, over an area of roughly 600 square miles. In a statement, West Suffolk NHS Foundation Trust chief executive Dr Steve Dunn said: "On behalf of the board I would like to thank both Nick and Helen for their dedication and leadership over many years. because of its lengthy and detailed description of one system Starting from an introduction to Sweden and the local health care system. Last month the Guardian revealed that the anonymous letter had prompted an unprecedented witch-hunt by the hospital bosses to try to identify the staff member who had sent the letter. Suspended ratings are being reviewed by us and will be published soon. 13 August 2013. The hospital, which serves constituents of Health Secretary Matt Hancock, later apologised to the staff involved. This page requires that Javascript is enabled in your browser! 19 June 2012. However pockets of this still existed. COVID-19 information. The official Facebook page for West Suffolk NHS Foundation Trust. 01284 713112. 01284 713 000. We provide acute hospital and community services for west. The antenatal and postnatal ward F11 should review the practice of overnight stays for all partners on the ward. They were then sent requests by management for fingerprints with a warning that failure to do so implicates you as being involved in writing the letter. Estates work at West Suffolk Hospital. Stockholm (Verw.-Bez.) Learning Disabilities / Neuro Developmental Disorders, Severe Mental Illness (SMI) Health Checks, Child Physical Activity and Weight Management, Children under 5 and Breastfeeding / Weaning, Prescribing, Pharmacy and Medicines Optimisation, COVID-19 Prescribing / Medicines Resources, Antimicrobial Prescribing Guidance Summary (Note Please refer to Net Formulary for latest guidance, this document is under review), Combined Commissioned Drug Therapies List - Under Review, Opioid Deprescribing Toolkit and Resources, Clinical Threshold Policy - Supporting Information, Individual Funding Requests: Commissioning Policy, Arthroscopic Shoulder Decompression for Subacromial Shoulder Pain, Corneal Collagen Cross-Linking for Keratoconus, Corticosteroid Injections for Chronic hip pain, Cryopreservation of sperm, oocytes and embryos, Fertility Treatment (Assisted Conception), Hysterectomy for Heavy Menstrual Bleeding, Laser Hair Removal - Non-face body areas and for non-cosmetic reasons, MRI Guidance (Open/Upright and Wide-Bore), Radio Frequency Denervation of Facet Joints, Reversal of Male and Female Sterilisation, Steroidal Epidural Injections for Patients with Acute and Severe Sciatica, Surgical Discectomy (for lumbar disc prolapse), Interpretation and Translation Services - Non-Spoken (Language Empire), Interpretation and Translation Services - Spoken (DA Languages), West Suffolk Hospital Clinical Guidance and Pathways, Incident reporting / Quality issue concerns. had received continuing attention in the . Anonymous letter prompts police inquiry into hospital death, Staff say hospital bosses misled them in hunt for whistleblower, Hospital in bullying claims did not monitor at-risk patients, Hancock won't talk to us, say 'bullied' doctors at his local hospital in Suffolk, anonymous letter had prompted an unprecedented witch-hunt, spent more than 2,500 on handwriting and fingerprint experts, Hancock failed to respond to concerns about the trusts treatment of staff. RCN industrial action from 8pm on Sunday 30 April to 8pm on Tuesday 2 May 2023. However, if you are unsure about where to go, please call NHS 111 before coming to our emergency department who can best advise you on your next step. General healthcare, medicine, nursing, psychology, management and leadership, study skills and a fiction collection. The West Suffolk Hospital is located in Bury St Edmunds and was identified by the government as one which would need investment. Click the link to find out more. Inadequate Investigation and disciplining of possible whistleblowers is still continuing. Please let us know if you agree to all of these cookies. Copyright 2023 Knowledge Anglia. Last modified on Fri 24 Jan 2020 16.30 EST. West Suffolk NHS Foundation Trust, Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ.
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