stayforlong manage my booking

I have just booked my holiday in Lanzarote for 2 adults and 1 child on September. Cancellation done by hotel in April - most probably till July money refund will not be done - completely disaster in customer experience - do not make aby booking though this operator. WebStayforlong | 18,397 followers on LinkedIn. Dear Adeela Ahmad,Thank you so much for your review.We apologise for the inconvenience caused to you for this matter to go on so long without being resolved. On arrival in Rhodes, none of this was true, we had booked a twin room, and had to argue at reception for one, a double was supplied!! How Stayforlong get better prices in hotels and accommodations. V. what you will actually get. Vi tilbyder forskellige betalingsmuligheder, der passer til dine behov Gratis afbestilling tilgngelig STAYFORLONG TE INTENTA OFRECER OFERTAS MUY JUGOSAS PARA LUEGO ENGAARTE, ESTO ES UN FRAUDE EN TODA REGLA. They gave me a heavy discount on a five star hotel, with all inclusive and VIP treatment. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. I have asked for information about formal complaint which has been ignored. They are politely saying would you like to cancel your booking, and confirm you wont get a refund? I prefer using big names, even if I pay a little bit more. I am very surprised by all the negative reviews. Customers save the most on their accommodation and get to enjoy longer vacations at the best My experience with stayforlong was a positive one. My experience with stayforlong was a positive one, I booked a hotel through them which was a lot cheaper than anywhere else. I read the reviews for stayforlong.com which were alright. However, when I read the reviews for stayforlong.co.uk, I was quiet sceptical as they were very bad. WebThe stayforlong site looked quite reliable. Please review your cancellation policy prior to cancelling your reservation, which was provided on the reservation confirmation page as well as your confirmation email. We realized that these customers deserve enhanced benefits to enjoy longer holidays and Todo el proceso on line de seleccin de hotel, fechas, disponibilidad, pago fue sencillo y gil!Lo contratado fue realmente lo servido y finalmente el precio fue muy ajustado.La verdad es que vuestro modelo me parece muy apreciable! I booked early to avoid high costs of Aug holiday. This is a scam company. I booked my hotel reservation, for some reason my reservation didn't get confirmed the next day stayforlong canceled my hotel reservation so I asked for my $456 to be refunded back to my credit card account they refused to do it. We had a very straightforward stay so didnt need to contact them for any support therefore cant comment on that. Dear UsmanThanks for providing this review and bringing this to our attention.We would like to apologise for the delay in providing you with the Hotel Confirmation Number, we understand this is frustrating. Each time a different member will respond back to my emails requiring different evidence . We realized that these customers deserve enhanced benefits to enjoy longer holidays and Hi V. Walters,Thank you so much for your review.We sent you a private message in order to have more details about your booking. There's just something wrong with the whole set up and trust me I dug my heals in on this one. Of course not using you before we had no idea . I will never book or recommend anyone to book with stay for long. Complete JOKE, service team dont care about customers. I have spoken with the hotel today who have been very helpful and informed me that no rooms are showing available on stay for long as they are trying to book like for like ( executive room ) but if they book me a double room and process payment all will be sorted. 2023 Trustpilot A/S. Here are 8 tips for writing great reviews. Where did you get images of bathroom facilities? Reservamos un apartamento, estaba confirmado y pagado llamo al resort la vispera para concretar la entrega de llaves y resulta que no tenamos la reserva hecha y estuvimos 24 horas antes del viaje con la angustia de que no tenamos alojamiento y estaba complicado para encontrar otro apartamento. Companies can ask for reviews via automatic invitations. See you soon Best regardsStayforlong Team. Sin ningn problema y una de las webs ms econmicas que he encontrado. I contacted Emily to get internal hotel reservation number. It's probable that your order didn't reach the threshold to use the code. It did saved us some money booking with them :). Here are 8 tips for writing great reviews. We have called and mailed several times. Horrible, DON'T EVER BOOK from here. I booked the Titanic Royal for 2650 with Love Holidays and these guys have it advertised on a "black friday deal" for 2000 today. But luckily I didn't see any negative comments and I booked the hotel through stayforlong. Europe backpacking trip (Paris/Berlin/Alps/Croatia/France). Need Help Getting More Stayforlong Codes? After securing what seemed a to good to be true deal at a five star resort in Mexico at a Hotel that was unavailable on most other sites or too expensive on others, Stayforlong were able to offer me what appeared to be the impossible. I think this company is responsible for the fraud. We were supplied pictures of bathroom facilities before and after booking. Their emails they send back are deliberately vague and won't give refund despite it being approved and prioritised. Thank you.Best regardsStayforlong Team. Your current currency is Euro, Choose your language. WebBlind booking Express Deals offer discounts from 18% to 60%, but you dont learn the hotels name and address until youve paid. Scam. WebGenuine company. Can you please check this email so we can look in to this further for you.Best regardsThe Stayforlong Team, Company cancelled my hotel I have paid them for been asking 3 days for it to be rectified or refund my money and still nothing, I have booked online for albufeira. A dos horas de ir a coger el avin, nos ofrecieron otro alojamiento, ganamos con el cambio, pero nos cre una incertidumbre que no compensa. The only way to leave a review is to first make a booking. There is no free lunch. Luckily we saw all the charges a few days before our stay. We booked a hotel here & wanted to change the hotel to a better one which belonged to the same chain. Imagine the stress/headache after a long flight and being awake the whole night with a two year old only to come to this.Full refund and compensation is the least you can do!21/3/23 still no contact from Stayforlong. We are an online travel agency, born as a tech start-up in Barcelona, with one clear goal: to The most unhelpful customer service ever! The most importatan were that when i were in fron the hotel was close. Click here to Cancel your Reservation or Resend Confirmation Email. Question @ Stayforlong if you are reading this, if you were genuinely a great company why would you not refute any of the peoples reviews on here ? They insisted you wasnt a recognised booking platform and they said we was lucky they had availability. We have evidence in print and images that what we were sold and paid for was not factual, the hotels website are still advertising false information on their website, and stay for long are going along with selling a product that is simply untrue and unfair. X card without telling me when I made a reservation with them, and also apparently did not tell the hotel either.I paid the hotel only to discover that Stayforlong had billed my credit card as well.They are "disputing" the dispute and refuse to refund the charge. Its as simple as that. This company should not be operating and their customer service is beyond poor. Do not use this company. travel industry, developing new products and connecting our travellers with the best Nuestras directrices no permiten ofrecer incentivos a cambio de reseas. It could however be that the third party has yet to notify the hotel of your reservation/name. Esta vez no tuvimos ningn contratiempo en el check-in ni el check-out. Defining Bargain Travel & How Best to use this Forum. I only receive emails saying that it has been escalated, and to be patient. A: The longer you stay, the less you pay. No, nonrefundable reservations cannot be canceled after booking. They have now told me I have lost my all together. Hi Eleanor Pearson,Thank you so much for your review.We sent you a private message in order to have more details about your booking. Alternatively, it is possible to re-send the confirmation email by going to reservation details. Communications is poor, "hit and miss", very slow, ineffective and useless, basically, if your booking goes well, no worries, but if any problem, then you will regret using a cheap site. Thank you.Best regardsStayforlong Team. I have not received the hotel confirmation number (HCN). I typically never write reviews, but Im sick of these fraudulent companies taking innocent peoples money!! Verification can help ensure real people write reviews about real companies. After days/hours speaking to them, they cancelled my reservation 3 days before my vacation. Despite numerous correspondence back and forth over the last year I still have no date for my refund despite specifically asking. This company should not be operating and their customer service is beyond poor. How Stayforlong get better prices in hotels and accommodations. The hotel was very nice with a great choice of food and drink. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. For any modification, please contact us directly at 855-956-2201 or by email to [emailprotected]. We use dedicated people and clever technology to safeguard our platform. Las empresas pueden solicitar opiniones a travs de invitaciones automticas. Luckily, my credit card company have disputed the payment. Thank you.Best regardsStayforlong Team. I will update if I received the HCN or not. WebRe: stayforlong.com 3 years ago Save Hi,I advice every person to stay away from this company,bad customer service phone rings and no response all the time if you contact them by email they will not email you back, if you have issues with hotel or resort you already booked they will totally ignore you and you will be stock. Anyone can write a Trustpilot review. Companies can ask for reviews via automatic invitations. Stayforlong were actually very nice and helpful and it was all sorted. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. CD player etc etc etc. The only thing this company appears to be good at is destroying people's hope of a stress free holiday. They are a 4th party reservation firm with zero authority to process payments or assist in any way. They habe received all the information needed apart from the last four digits that I didnt get the option to add.-Hi,Its been a year now and we still have not received any refunds. and its impossible to get through to them. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Voucher number:923428756, Dear Vladimir,We apologise for the inconvenience caused to you regarding your request for the hotel confirmation number. Thank you.Best regardsStayforlong Team, The process was efficient. We are working on it and we will advise you with an update as soon as possible.Thank you.Best regardsStayforlong Team. Explained this on the phone to stay for long who are now saying they are unable to downsize my room and are in contact with the hotel for modifications ( hotel has confirmed no contact has been made regarding this booking only by myself directly ) in the end I request a refund and say I will deal with the hotel directly and guess what they have to speak to their suppliers who conveniently dont deal with customers directly and they also wont guarantee a refund yet I am getting emails saying booking and payment confirmed . The hotel address appears in the confirmation email that was sent at the time of booking. I am totally disgusted by their customer service as not one person has contacted me from this company regarding my booking to say they were having issues or asked me as a customer what I would like to happen , I would highly recommend that people do not book through stay for long as I honestly have nothing to say good about them. Hey:) any update on your trip? TERRIBLE COMPANY. Only 1 minute after receiving the confirmation they dates were incorrect so called them in the US for 1 hour letting them know. Red flag! I need this asap before I resort for legal action. are the most valuable, and so do the hotel owners. Thank you.Best regardsStayforlong Team, First of all when I booked my holiday it was giving options of book now and pay later on decided day.Even that I have picked the option payment was taken away straight away. They refunded one room but wont refund the other. Hice una reservacin a un hotel en Miami ayer para el domingo aun no aparece la reservacion en el hotel por favor necesito el equipo de stay for long responda, Fecha de la experiencia: 25 de abril de 2023, Hasta el momento todo ha estado bien , responden al momento mis correos , cuando haga mi Check in en el hotel les dire mi experiencia, Fecha de la experiencia: 28 de abril de 2023, Era mi primera vez reservando con Stayforlong, pero la experiencia fue super buena, siempre mantuvieron la comunicacin va mail y me respondieron mis dudas, Fecha de la experiencia: 24 de abril de 2023, Hola Angel,Estamos muy contentos de que todo haya ido bien y que sus vacaciones fueron geniales. I certainly had no plans to do business with these people ever again. However, I am eagerly anticipating its arrival. reward holiday makers with the best hotel offers the more nights they stay. We were travelling with a toddler. We booked a non refundable 10 day holiday 3 weeks in advance. We offer competitive rates for long-term stays because we believe these types of holidaymakers I turned up at the hotel, no problem at all.I would certainly use stay for long again. They confirmed the booking and we had no issues at the check in. WARNING!!!!!! Web--> Stayforlong.com are likely buying via a third party so what he hotel told you is correct. price. This is why our team works hard to shake the Seat Reservation. I had fought 3 months to get my refund. I have my voucher number. Such a relief. Thank you so much for sharing your experience and your advise. I hope you had a great time in Mexico :) Bathrobes were supplied in every room. And they just send out the same automated blurb to every query AVOID. Please enter a valid email address, Thanks! Your best bet to get in touch with them will be through Facebook (as they don't answer emails, their phone, instagram messages or twitter messages). I've read the reviews and I came to the conclusion that they are some kind of scammers which use your money to pay for other bookings like a Ponzi scheme plus the bookings are like the Russian roulette. Money taken from account and still no hotel confirmation number! Are you a partner looking for the extranet login? However, not knowing this site at all, I did some research afterwards. Do NOT give them the code! Find out how we combat fake reviews. WebHotel didn't got booking confirmation from Stayforlong in a two days, so when I come to hotel I must call to Stayforlong by phone and ask to send confirmation of my booking to Would absolutely not go near them again! A: A week and a half later payment still hasnt been made to the hotel , stay for long are now telling me they cant swap my reservation to the new date as there are no rooms available, yet still have my money. Mi nombre es Nahuel Ignacio felici +5493515922448, Fecha de la experiencia: 08 de diciembre de 2022. Hi SG,Thank you so much for your great review!Our team works really hard to offer the best deals and a great traveling experience to all our customers!We hope you keep staying for long with us! Advertising with free cancellation, than it's written in small letters 30 won't be returned. I asked Stayorlong for the $36 cancellation fee back and they refused to refund that, despite never even making a reservation for me. If you are a person who needs an accessibility accommodation in order to utilize this Site and our Services, we offer certain assistance that may help. This is the version of our website addressed to speakers of English in New Zealand. I called stayforlong.co.uk and I was assured that everything is ok for my booking and I was told that I would receive a booking code on their website 14 days before my arrival date. That was never received. In response to my email they advised that the initial booking reference and code is all that I would need. So thank you guys , Hi Adnan KavakThank you so much for your great review!Our team works really hard to offer the best deals and a great traveling experience to all our customers!We hope you keep staying for long with us! TAKE CARE, NOT SERIOUS COMPANY.BOOKED 2 HOTEL ROOMS, PAID IN ADVANCE. We only had to pay a small deposit initially which is great cause plans can always change and then the remainder a week before. I cannot get in contact with stayforlong support. The Radisson in Barbados was a tired old hotel, not worthy of being part of the Radisson chain. You will need the email used at the time of booking and your Itinerary number. No, to update your reservation email please contact us directly by phone at 855-956-2201 or by email to [emailprotected]. Fecha de la experiencia: 05 de diciembre de 2022, Hice una reserva a un hotel.primero nos rebot la compra por un error, intentamos completar el pago y nos tomo un pago parcial.. y nunca ms pudimos completar ese pago. Efter a few day back home i asked for a refun, they answered that its come to take there months, to day it has been 7 months ago; they dont answered the phone and any money back. It was our first booking with stayforlong, therefore was a bit panicking at the beginning , however after made a booking , rechecked directly with Hotel Londres paid around 930 euros. Then the hotel charged me for the hotel as well. The hotel even agreed, but unfortunately stayforlong wanted to charge us a ridiculous fee for changing, even though we would have changed through them & the other one was more costlier. Customers save the most on their accommodation and get to enjoy longer vacations at the best Companies can ask for reviews via automatic invitations. WebStayforlong Help- Manage your Travels Acquire Account Login Account Login Login Home Manage your Travels Manage your Travels I want to pay my booking Read article The WebManage your booking Enter your details to see your itinerary, make changes and add extra services. Total scam of a company, if you like getting conned then book with this company.Had endless problems with them and had to call customer service on many occasions, didnt realise that they were charging me 2 per minute for me to chase them for their incompetence. Got a black Friday deal which gave me a central city hotel for a very reasonable price, Hi Fiona Bremner,Thank you so much for your great review!Our team works really hard to offer the best deals and a great traveling experience to all our customers!We hope you keep staying for long with us! Dear Aidas Karalkevicius,Thank you so much for your review.We apologise for the inconvenience we have caused you. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 2023 Trustpilot A/S. Thank you very much for lovely holidays. decided to make them the center of our efforts. Thank you.Best regardsStayforlong Team. player in every room. I ended up feeling like they were a little shady, but the absolutely came through with the reservation and accommodations I booked, and were fairly prompt to respond. HICE UNA RESERVA HACE UNA SEMANA Y LA HE TENIDO QUE ANULAR PERDIENDO LOS 50 DE SEAL PORQUE NO ME COGEN EL TELEFONO A NINGUNA HORA DEL DA Y NO ME LLEGA EL EMAIL DE CONFIRMACIN DE LA RESERVA POR LO QUE POR MIEDO A LLEGAR AL SITIO Y QUE NO EXISTIERA DICHA RESERVA HE ANULADO Y HE REALIZADO LA RESERVA DIRECTAMENTE CON EL HOTEL_NO LOS RECOMIENDO PARA NADA, Fecha de la experiencia: 04 de abril de 2023, Hola,Le pedimos disculpas por las molestias que le haya causado.Le hemos enviado un correo electrnico con detalles sobre esta reserva.Gracias,Equipo Stayforlong. All turned out ok and would use again. Report then block them on the site. WebFor immediate assistance, to cancel your reservation, change dates of your reservation or for billing concerns please use our toll-free number 855-956-2201. This is why our team works hard to shake the It is your fault that you did not pass on this information to the hotel in Dubai. For us, booking 10 days in a small independent hotel in February in Tenerife, stay4less worked perfectly. Looking to receive a 1600. I Do NOT Trust!Charged me over 8,000 for hotel accommodation which was cancelled months in advance!The hotel in the Seychelles, didn't charge a penny, but this lot, charged my Amex card in Full. decided to make them the center of our efforts. We booked a hotel stay through them and had multiple charges on our credit card! So I did not hesitate and I finally booked it. Its 100% scam. Subsequently we read a few negative reviews which worried us, so we contacted the hotel who confirmed our booking. Called, emailed, and no response.Was conned out of over 900. Alternatively, it is possible to re-send the confirmation email by going to reservation details. There is no phone number and the emails they send back are deliberately vague. reward holiday makers with the best hotel offers the more nights they stay. I reserved for 9 days in Cuba at the end of february for march 31. Takes days to receive return emails from Emily. El hotel, de lujo. STAYFORLONG is HORRIBLEI would never recommend Stayforlong to any of my friends and family, the customer service was horrible is the worst I have ever experienced. I pointed out that they had not provided the service that they were contracted to perform. Free cancellation available You can choose rates Before you going on holidays using stayforlong better confirm with hotel your booking as you may end up on the beach. 2023 Trustpilot A/S. We use dedicated people and clever technology to safeguard our platform. Sign up and we'll send the best deals to you. Fortunately my husband had the details on his phone . The safe deposit box was large enough to accommodate a lap top. They will also lie to the bank saying they provided your with a service. Pricebreakers are similar, with lower savings (up to 50%), but at least you are told it will be one of three specific hotels. We are an online travel agency, born as a tech start-up in Barcelona, with one clear goal: to Disappointing experience. We use dedicated people and clever technology to safeguard our platform. Had a slight issue with taking the rest payment from my bank, as paid deposit only at the time of the booking, but I contacted customer service team and it was resolved on the same day (ASAP). I also paid for refund protect which allows me to cancel to get full refund back if necessary. We paid far less than other sites would have charged, and got the best room in the hotel of our choice, at a time when hotel rooms were being snapped up. Error: Can you please provide us with your voucher number and the last four numbers of the credit card used and your full names.Thank you.Best regardsStayforlong Team. Impossible to get any response. Booked 2 rooms. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. STAY AWAY! Check the information on your booking confirmation. Unfortunately, I read these reviews too late. I get the comfirmaticion at ones. This is why our team works hard to shake the WebStay longer and get greater discounts. Value for money? WebNFTs Simplified > Uncategorized > stayforlong manage my booking. We are a young team of The entertainment staff are on top of their game and are so much fun. A pesar de que tuvimos que posponer el viaje por un motivo de salud, nos disteis la oportunidad de cambiar de fechas, haciendo que este haya sido uno de los viajes ms fantsticos que hemos realizado a Madrid. Saved our annual leave days for this trip and we had to cut short our holiday because upon our arrival we had to book another hotel for double the price because your company didnt pass on the information of our delay. Be wary of "buyers" requesting verification through a verification code - this is a phishing technique that can allow them to get past your multi-factor authentication (MFA). Also they had other hotel in similar location be we been to told cancel previous reservation and made new one. I have never used this company. 2023 Trustpilot, Inc. All rights reserved. How Stayforlong get better prices in hotels and accommodations. Y no ser la ltima!! absolute waste of time using this company. I can cancel my booking and rebook, saving 650 !Too good to be true ? Simply the worst company!! We were informed that the hotel we were staying at had a gym / keep fit area. They're a scam. La calle es tranquila y residencial. Basically I found a better price on another site and I lose money ba cancelling and can't amend my booking. I had to follow up with a call to the hotel in Mexico to check that my booking had been made as I had seen some scary reviews. We also ensure all reviews are published without moderation. Your booking remained confirmed in our system as well as our suppliers' since the moment you confirmed it. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Excellent price! Was the best holiday ever- thanks Stayforlong. Completely destroyed our excited for our vacation. Solicita reseas tanto positivas como negativas, Ha contestado el 62% de las opiniones negativas, Contesta las opiniones negativas en menos de 1 semana, Directrices de Uso para autores de opinin. Verification can help ensure real people write reviews about real companies. What an amazing company. It goes against our guidelines to offer incentives for reviews. I was sceptical as the hotel was alot cheaper than other providers and semi expected trouble at check-in after reading reviews. The hotel address appears in the confirmation email that was sent at the time of booking. So overall the pictures were misleading as there was no terrace in the apartment. travel industry, developing new products and connecting our travellers with the best !This company is absolute scammers. Hi Mark Swain,Thank you so much for your review.We sent you a private message in order to have more details about your booking. That was unsatisfactory.I had to go to the credit card company for help. Empresas sugeridas en base al historial de navegacin de los usuarios. Please, do not book with this company as you will lose your money and will have no chance of getting it back. Estimada Laura,Sentimos mucho lo ocurrido y le agradecemos que nos lo haya comunicado.Le agradeceramos que se pusiera en contacto con nuestro departamento de atencin al cliente lo antes posible enviando un correo electrnico a claudia@cx.stayforlong.com para encontrar una solucin a su caso.Sin duda, su comentario nos ayudar a mejorar nuestros servicios.Saludos cordiales,Equipo Stayforlong. WebWebsite: www.stayforlong.com Headquarters: Barcelona, Spain Size: 51 to 200 Employees Founded: 2015 Type: Company - Private Industry: Hotels & Resorts Revenue: Unknown / Non-Applicable Competitors: Unknown We are a hotel reservation website, specializing in 3 night stays and over in hotels all around Spain. Pretty shady operators if you ask me.

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