new york city transit authority phone numbers

The Official Website of the City of New York. Report a hate crime or bias-motivated incident, Schedule a visit at the Customer Service Center, Subway and rail service changes: April 28-May 1, Subway and rail service changes: April 21-24, Subway and rail service changes: April 14-17. was made applicable for cellular phone, PDA, or Blackberry users, and offered the same three-option travel directions along with real-time service alerts. To change the text size on NYC.gov you can use your web browser's settings. To a lesser extent, New York City buses operated by the MTA were also affected. To date, the aerial and 3D views are not available on TripPlanner's mobile service. (212) 878-7000. The New York City Transit Authority (also known as NYCTA, the TA,[2] or simply Transit,[3] and branded as MTA New York City Transit) is a public-benefit corporation in the U.S. state of New York that operates public transportation in New York City. TripPlanner On the Go! We have detected you are using an out-of-date browser. [41], The New York City Transit Authority (trading as MTA New York City Transit) provides bus, subway, and paratransit service throughout, Manhattan and Bronx Surface Transit Operating Authority, Port Authority of New York and New Jersey, Impact of the COVID-19 pandemic on public transport New York, Learn how and when to remove this template message, History of transportation in New York City, "New York City Transit History and Chronology", "The MTA 2006 ANNUAL REPORT: Comprehensive Annual Financial Report for the Year Ended December 31, 2006 Comprehensive Annual Financial Report for the Year Ended December 31, 2006", "What's in a Symbol? Transit Lines. Return to Hiring List: If you were canvassed for employment off an exam-based hiring source for New York City Transit, Manhattan and Bronx Surface Transit Operating Authority (MaBSTOA . Available 24 hours. Mount Vernon, NY 10550, District 7: Beacon (Rockland, Putnam, Orange, and Dutchess Counties), Commanding Officer: Captain Charles Pisanelli, Address:7-11 Beekman Street Menu > Zoom > +, In the View menu, select Zoom. What are you looking for? It was the second such breakdown in two weeks and the reaction inside the MTA was swift. Message us on Facebook. We'll forward it to law enforcement and MTA supervision. Most browsers include functionality to let you increase or decrease the text on a web page. We strongly urge you to submit your request online. Survey participation is voluntary. New York, NY 10004. If you need emergency assistance, call 911. Use the eClaim system to file a Personal Injury or Property Damage-Based Claim. The Official Website of the City of New York. All bus routes, subway stations, and Staten Island Railway locations are now equipped with OMNY. NEW YORK (AP) Shortly after midnight Thursday, several New York City subway . Riders using the IND lines in Queens, the Bronx, and Upper Manhattan, and the southern Brooklyn lines of the BMT were the hardest hit. 347-643-5805. You must print this confirmation for yourrecords. By law, claims must be filed within 90 days of the incident. The Metropolitan Transportation Authority (MTA) manages public transportation in New York City. 2023 All Rights Reserved, We will use your feedback to improve NYC311. How often do you settle cases out of court? [39] On October 23, 2017, it was announced that the MetroCard would be phased out and replaced by OMNY, a contactless fare payment system also by Cubic, with fare payment being made using Apple Pay, Google Pay, debit/credit cards with near-field communication technology, or radio-frequency identification cards. File a complaint with NYC DOT. Can be reported and subjected to removal if they violate FindLaw.com's Terms of Service. Please see below for more information. Now, information about service, including the real-time position of subway cars, are available through a variety of electronic sources, both on peoples smartphones and in stations. A Lot, the M.T.A. The seven-day period begins at 12 AM on Mondays and end at 11:59 PM on Sundays during this pilot program. New York City roads and all other bridges: 311; E-ZPass Customer Service Center: 800-333-8655 (800-333-TOLL) Tolls by Mail Customer Service Center: 844-TBM-8400 (844-826-8400) MTA and Other General Numbers. Some examples of recommended service requests that could be filed for record keeping purposes includebut are not limited to: You can contact the Comptroller's Officeto check the status of a claim. New York City Transit. Freedom of Information Law (FOIL): File a request. Many of the problems encountered by straphangers are matters of public safety. Phone Number. On July 5, 1966, the fare was increased to twenty cents.[11]. [11], In July 1953, the NYCTA proposed spending $1,065,000,000 over six years, expanding the city's subway system through new lines and connections between the IND and BMT Divisions. With OMNY, you can use your own contactless card or smart device to pay your fare. Mailing Address. Do not file the same claim both electronically and using a paper form. Items found on a bus should be turned in to the bus operator. You can also file claims online or by mail. If you wish to call the MTA about the New York Subway or any other New York Transit system governed by the MTA, the phone numbers are as follows: Contact the MTA Customer Service Line. If it was turned in, it will be at the booth until it is moved to the NYC Transit Lost Property Unit. This increase only produced a revenue surplus for a single year. If you have a transportation-related problem or question, contact NYC DOT by phone, postal mail, or by using an online form. As a result, the motormen wanted to hold an election for the representation of their craft independent of the NYCTA-wide elections. New York City Transit Authority; NYC Construction Authority; NYC Department of Transportation; NYC Housing and Development Corporation; . However, support for the MetroCard is slated to remain in place until April 2024. Shanifah Rieara, Sr. Advisor for Communications and Policy, Acting Chief Customer Officer. If you dont have your card with you, you can pay the reduced fare in cash. [28], Starting in May 2020, stations were closed overnight for cleaning; the overnight closures were announced as a temporary measure that would be ended once the pandemic was over. In January 1966, New York State, with the help of Governor Nelson Rockefeller, purchased the Long Island Rail Road from its corporate parent, the Pennsylvania Railroad, and it became part of the Metropolitan Commuter Transportation Authority (MCTA). After the 1966 New York City transit strike, the Taylor Law was passed making public employee strikes illegal in the state of New York.[11]. We have detected you are using an out-of-date browser. Text Metro-North on WhatsApp. By the end of October 2007, more than 5,000 daily customers were using TripPlanner. 2 Broadway . NYC DOT is committed to compliance with all Civil Rights regulations. A spokesperson for Chicago Transit Authority confirmed they were considering ending alerts, citing what they described as Twitters diminished effectiveness for real-time transit information. 2023 All Rights Reserved, NYC is a trademark and service mark of the City of New York, Map of the New York City subway system by transit district. A tort claim is a personal injury claim due to alleged negligence on the part of the City or a City employee or involves property damage as a result of the alleged reckless behavior of a City employee in the course of that employees work. In 1946, costs rose and profits turned to losses, and to obtain needed funds, the fare was raised in 1948 to ten cents on the subways and elevated, and to seven cents on the surface lines. Out of region callers: 877-690-5116 ; International callers: 212-878-7000; Police Emergencies: 911; MTA Corporate Offices: 212-878-7000 About. Get updates on other New York City government topics, If your issue is concerning pedestrian ramps, you can also visit our, Learn more about your rights and the complaint process in, Get email updates and connect with NYC DOT on social media, Report a problem to the ADA Coordinator and Disability Service Facilitator online, Report a problem to the Interim Bronx Borough Commissioner, Report a problem to the Brooklyn Borough Commissioner, Report a problem to the Manhattan Borough Commissioner, Report a problem to the Queens Borough Commissioner, Report a problem to the Staten Island Borough Commissioner, Make a request for records pursuant to the Freedom of Information Law, Request maps, travel or construction permits, and more online, check the status of a Customer Service case online, Academy Express Buses between Staten Island and Manhattan, New York State Department of Transportation, New York State Department of Motor Vehicles, NYC Department of Finance (Parking Violations). In December 2006, MTA New York City Transit launched TripPlanner, its online travel itinerary service. To reach an MTA service, simply say (at any time) MTA or the service you are interested in: Subways and Buses, Long Island Rail Road, Metro-North Railroad, or Bridges and Tunnels. Discrimination complaints can be filed online, by mail, or by calling 311. [12][13], The surface operation of the BOT was a costly operation, resulting from the various equipment that was required, including trolley cars, trolley coaches, gasoline and diesel buses, of which many were obsolete and in need of replacement. I would recommend this law firm to friends and family: Stay up-to-date with how the law affects your life. You can file a claim online, by mail, or in person. How to report sexual harassment. Surplus revenues from our tolls help support MTA public transit services. 2021 Copyrights. To learn more, visit theFair Fares NYCpage. Subways, local buses, and Staten Island Railway: $2.75 (Reduced Fare: $1.35), Single ride (only sold at subway vending machines): $3, Unlimited 7-day MetroCard: $33 (Reduced Fare: $16.50), Unlimited 30-day MetroCard: $127 (Reduced Fare: $63.50), Express bus: $6.75 (Reduced Fare during off-peak hours only: $3.25). Sunday Closed. [11], One provision in the 1953 law that created NYCTA demanded that by July 1955, the agency create a plan to sell its bus and trolley routes to private operators. About us. You can apply by mail or in person at the MTA Customer Service Center or a MetroCard Bus or Van. The New York City Transit Authority (also known as NYCTA, the TA, or simply Transit, and branded as MTA New York City Transit) is a public-benefit corporation in the U.S. state of New York that operates public transportation in New York City.Part of the Metropolitan Transportation Authority, the busiest and largest transit system in North America, the NYCTA has a daily ridership of 8 million . Gain an understanding of his or her historical disciplinary record, if any. Your best option is to immediately report lost, damaged, or stolen EasyPay MetroCard online. About the MTA Contact Us Careers Transparency . 1 877 690-5116 or 212-878-7000. All submitted reviews are shared with the law firm prior to publishing. This new system is being rolled out in phases. If you get the voicemail system, leave a message with your contact information. [37] One-day "Fun Pass" and 14-day cards were also introduced but have since been discontinued. Customer Service Phone Numbers. In 1954 an NYCTA-wide representation election took place. Department of Sanitation Vehicle Accident, Port Authority of New York and New Jersey, Manhattan and Bronx Surface Transit Operating Authority (MABSTOA), MTA Bridges and Tunnels / Triborough Bridge and Tunnel Authority, New York City School Construction Authority, Hugh L Carey Tunnel (Brooklyn Battery Tunnel), Robert F Kennedy Bridge (Triborough Bridge). Only Personal Injury and Property Damage-based claims can be filed online. excluded from participation in, denied the benefits of, or access to, NYC DOT programs or services) on the basis of race, color, national origin, sex, age, disability, or income status have the right to file a complaint. Common tasks Find out more about fares Details about transit fares, MetroCards, . Maps. Find your NCOs. In June 2008, NYCT announced it had reached 10,000 daily visitors to TripPlanner. The train schedule is always messed up. Monday 8:00 am - 5:00 pm. Central Islip, NY 11722, Address:15 Grumman Road, Suite 650 Learn more about Reduced-Fare MetroCards. Learn more about joining MTAPD as a civilian, Office of the Chief of Police:212-878-1001, Ext. We no longer support this browser, so parts of the site might not work as you expect them to. Please contact the Police Department for issues with traffic enforcement agents or towed vehicles. For all MTA services, dial 511, the New York State transit and traffic line. We no longer support this browser, so parts of the site might not work as you expect them to. THE MTA. The Chairman of the NYCTA then became Charles Patterson.[11]. [11][14][15][16] The new Transit Authority was modeled after the existing Port of New York Authority which now calls itself the Port Authority of New York and New Jersey and Triborough Bridge and Tunnel Authority, the latter of which is also now part of the MTA. Room 1031 130 Livingston St Brooklyn, NY 11201 - 5106. As part of this law, the provision that required surface operations to be sold was removed. Back Contact the MTA; Media Relations; Procurement and solicitations; Search. The delays were flagged for the Metropolitan Transportation Authoritys rail control center, where a customer service agent typed up a straightforward warning for early-morning riders to consider alternate routes. Hours of Operation. !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)? Smith & Hoyt). Submit complaints, compliments, and feedback to the MTA. We will immediately deactivate your card to protect unauthorized charges. We run the only rapid transit line in Staten Island, as part of New York City Transit. [10], The subway system today is composed of what once were three separate systems in competition with one another. You can get technical assistance with filing a claim online. Their job is to resolve ongoing crime and quality-of-life issues, and to build relationships with commuters and MTA employees. Bus and trolley fares continued to be paid by cash only. If you do need help or are having trouble filing a claim online, you can schedule an appointment to come visit . If you have an inquiry or complaint in your neighborhood, contact your Borough Commissioner. By Thursday afternoon, senior executives agreed to cease publishing service alerts to the platform altogether. Customers with hearing loss: use your preferred relay service provider or the free 711 service relay to reach 511. Phone. The claim must be filed within 90 days of the date of the incident. As a result, on December 9, 1957, the motormen went on strike, resulting in subway service being reduced in half for eight days. Call 511 to arrange to drop off larger items at NYCT Lost & Found. City of New York. Service times are indicated. Its president, Theodore Loos, and its leadership were fired after the strike, but were reinstated after agreeing not to strike again. Part of HuffPost News. [29] Trains and stations were cleaned more than usual.[30][31]. Out-of-region and international callers, please call 877-690-5116. To change the text size on NYC.gov you can use your web browser's settings. The fare was increased to fifteen cents on July 25, 1953, and a token was introduced for paying subway and elevated fares. [36] Unlimited-ride MetroCards are available for 7-day and 30-day periods. Staten Island, NY 10301. Do not file the same claim more than once electronically. We no longer support this browser, so parts of the site might not work as you expect them to. The deal gave NYCTA workers the ability to retire with about half-pay after twenty years if the employee was over fifty years old. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. The most important new lines were a Second Avenue subway, including a Chrystie Street connection to the Williamsburg and Manhattan Bridge and a rebuilt DeKalb Avenue junction in Brooklyn, IRT Utica Avenue and Nostrand Avenue extensions into southeast Brooklyn, and the extension of subway service to the Rockaway Peninsula using the Long Island Railroad's Rockaway Beach Branch. Phone: (212) 878-7000 Phone: (646) 252-3222 Phone: (718) 330-1234 Phone: (718) 694-4811 Neighborhoods Downtown Brooklyn, , See Also: Mta bus phone number Preview / Show details. Find your transit district. Reduced-fare MetroCards are available for riders who are 65 or older or riders who have qualifying disabilities. #7, MTA Police Communications Desk:718-361-2201. The Comptroller's Office does not accept claims against the following agencies: For claims against these agencies, you would have to file it directly with them. This allowed its members to devote their full-time to managing New York's transit system. Attach your invoice to the email as a pdf (preferred), Microsoft Word or Excel document. On December 11, 2009, State Supreme Court Justice Peter Sherwood issued a decision upholding the arbitration award in all respects. View > Zoom InMacintosh Shortcut: Command+. Workers walked off at 3 a.m. and the NYCTA stopped operating. We can help you get it back, Check the status of elevators and escalators, More than 6,455 subway cars, which collectively traveled about 331 million miles in 2021, 5,780 vehicles in our bus fleet, all of which are 100% accessible to riders with disabilities, 234 local bus routes, 20 Select Bus Service routes, and 73 express bus routes in the five boroughs. MTA Benefits Providers. Learn about W2, Withholdings, and Tax Break Programs. Subway and rail service changes: April 28-May 1. [11], In 2017, New York governor Andrew Cuomo declared a state of emergency for the MTA due to various incidents involving the NYCTA's subway and bus systems. For questions on employee programs, please contact the provider directly at the appropriate number below. Our values: We Move to Include Our mission. See Also: Mta phone number customer service Preview / Show details Vernon, Commanding Officer: Captain Adam Perrault, Address:24 South Macquesten Pkwy The Transit Bureau is responsible for the safety and security of the 5.6 million passengers who use the New York City subways each day. But while the message was quickly posted to the MTAs website and app, the alert never made it to the subway systems Twitter account, with its 1 million followers. 234 local bus routes, 20 Select Bus Service routes, and 73 express bus routes in the five boroughs. Please share your opinion of working with this law firm. New York City Transit Auth. After looking at the Brotherhood of Locomotive Engineers as their model, NYCTA motorman formed their own union in 1954, a Motormen's Benevolent Association (MBA) to further their interests. By entering your email and clicking Sign Up, you're agreeing to let us send you customized marketing messages about us and our advertising partners. Additional subway cars were also ordered and delivered between 1960 and 1965; the R27s, the R30s and R32s for the IND/BMT lines, and R29s, R33s and R36s for the IRT (2,350 cars). [22][23] In late March, NYCTA interim president Sarah Feinberg stated that a shutdown "feels misguided to me" and was "not on the table". New York (9 miles) Long Island City (11 . Consumer research has suggested that subway riders seeking information on Twitter account for a relatively narrow slice of riders. This service allows users with mobile access to the web to obtain travel itineraries while away from a desk or laptop computer. On March 30, 1947, the City took over the bus lines of the North Shore Bus Company, which comprised half of the privately owned lines in Queens, after that company went into financial troubles. Metropolitan Transit Authority (MTA) New York City 800-342-9871. Write A Review. Get a note. Call volume is often high. [21], Beginning March 25, 2020, service on buses and subways was reduced due to decreased ridership during the first wave of the COVID-19 pandemic in New York City. Chief Operating Officer, New York City Transit. The MTAs decision to scale back its use of Twitter comes as many institutional users of the platform wrestle with changes Musk has made in an effort to make the service profitable, including asking users to pay for identity verification checkmarks. Tied to a bill with the creation of the MTA was a $2.5billion bond issue that would be approved or disapproved by voters in November 1967. The New York City Transit Customer Service Center is located in lower Manhattan, but we're here to help you via our web tools and over the phone at 511 as well. District personnel are supplemented by members of several specialized units within the Transit Bureauincluding three borough Task Forces, Anti-Terrorism Unit, Citywide Vandals Task Force, Canine Unit, Special Projects Unit, and MetroCard Fraud Task Force. NEW YORK (AP) Shortly after midnight Thursday, several New York City subway trains slowed to a crawl as emergency crews tended to a person discovered on the tracks in lower Manhattan. 2556 Mcdonald Ave . The decision put the countrys largest transportation network among a growing number of accounts, from National Public Radio to Elton John, who have reduced their Twitter presence or left the platform since its takeover by Elon Musk. New York, NY 10017, District 6: Westchester County/Mt. This group ran into financial difficulties and the city took over the company on February 23, 1947. 2 Broadway, 4th Floor. There are lots of ways to get real-time updates. Find out what NYC DOT does FILE - Passengers exit Astoria-Ditmars Boulevard subway station in Queens on Aug. 13, 2021. They provide times for the subway and commuter rail system, respectively. Get Contact Info for All Departments. All reviews: Your feedback must be at least 50 characters. You can also call us at 1-877-323-7433. MTA New York City Transit Buses: 511: Academy Express Buses between Staten Island and Manhattan: 800-442-7272: Access-A-Ride (Paratransit) 877-337-2017: New Jersey Transit Buses: 973-275-5555: Port Authority Bus: 212-564-8484 You will not be liable for unauthorized charges that occur after you have notified us. We have detected you are using an out-of-date browser. You can get more information and assistance by phone, including help with Reduced-Fare MetroCard applications or replacement requests. . FindLaw.com is doing its part in combating fake reviews. The types of tort claims that can be filed include: The following bridges and tunnels are part of the Metropolitan Transportation Authority (MTA). In October 2007, NYCT launched TripPlanner On the Go! A request for a separate election was denied, and as a result the motormen wanted to show their power and to acquire their own representation. The New York City Transit management team includes Andy Byford (President), Angel Diaz (Facilities Manager), and Linda Hanson (Senior Director, Procurement) . The Transit Authority has its own management structure which is responsible for its day-to-day operations, with executive personnel reporting to the agency president. Planned Service Changes. Call volume is often high. Providing police services for the busiest metropolitan rail system in the nation, members of the Transit Bureau patrol the subway's 25 lines, 472 stations, and nearly 250 miles of passenger rail line. This would later cause problems, as large numbers of transit workers would retire to take advantage of these benefits. Our Customer Self-Service page provides a list of MTA services you can access online 24/7. Last month, the agency sent out 21,000 replies on Twitter responses that offered a valuable public window into the MTAs customer service policy, according to Rachael Fauss, a senior policy advisor at the watchdog group Reinvent Albany. . Office of Payroll Administration. Include the PO number and the name of the agency (e.g., NYC Transit). On March 1, 1968, the NYCTA, and its subsidiary, the Manhattan and Bronx Surface Transit Operating Authority (MaBSTOA), were placed under the control of, and are now affiliates of the Metropolitan Transportation Authority (MTA). [38], In April 2016, MTA solicited proposals for a contactless "New Fare Payment System" to replace the MetroCard by 2022. . We recommend updating your browser to the latest version. Please see below for more information. NCOs work hand-in-hand with MTA workers and the people we all serve to address those concerns, one train and one subway station at a time. Website (718) 714-3867. Your Profile? Claim this business. On August 11, 2009, after months of community meetings and dozens of witnesses, the state arbitration panel issued its award. 2023 All Rights Reserved, We will use your feedback to improve NYC311. If you lost an item on a bus, talk to an MTA representative at the bus depot. You can get more information and request a claim form to be mailed to you through the Comptroller's Office. We are located at 180 Livingston Street, 4th Floor (btwn. [27][24] Over 100 employees had died of COVID-19 as of June 2020[update]. As of April 21, 2019, the current fares are: OMNY is MTAs new contactless fare payment system that will eventuallyreplace the MetroCard. New York City Transit; Bridges & Tunnels; Long Island Rail Road; Metro-North Railroad; . In 1949, the Transport Workers Union and the Board of Transportation, under Mayor Willian O'Dwyer signed a Memorandum of Understanding that gave the right to represent all of the system's workers to the TWU. You don't have permissions to view these records. [12], During World War II, the New York City Transit System showed an operating surplus on the five-cent fare, because gasoline was rationed and auto riders had to abandon their cars for subway and bus travel. Service times are indicated. By researching lawyer discipline you can: At FindLaw.com, we pride ourselves on being the number one source of free legal information and resources on the web. If your issue is concerning pedestrian ramps, you can also visit our Pedestrian Ramps Website for more information. If the item was turned in, it will be held at the bus depot before it is sent to the NYC Transit Lost Property Unit. By privatizing the surface operations, and as a result focusing on subways, the NYCTA could then meet its operating costs. For the MTA, Twitter is no longer reliable for providing the consistent updates riders expect.So as of today, were saying goodbye to it for service alerts and information.But we're not saying goodbye to you, our customers! In the other boroughs there was no interest in taking over the routes in Brooklyn and Staten Island, and there was little interest in Queens. View > Zoom > Zoom In, In the View menu, select Text Size. We recommend updating your browser to the latest version. Common browsers are included in this page; mention of a specific browser does not imply endorsement or recommendation. Most browsers include functionality to let you increase or decrease the text on a web page. Article 6 of the New York State Public Officers Law (FOIL) allows the public to submit written requests for access to NYC DOT records. For a transit agency that faces a multi-billion dollar deficit, paying that much raised concerns. Phone Number: (212) 669-3916. Business Hours: Monday - Friday: 9 AM - 5 PM. [11][12], The buses on Staten Island had been operated by a private company operating under a franchise that expired in 1946. Mailing Address. The service was developed and is maintained by NYC Transit and its outside vendor, Trapeze Group. By mail. To promote fairness, inclusion, and equality in the administration of NYCT's employment practices, and to ensure compliance with the laws, regulations, and policies that prohibit unlawful employment discrimination in the workplace. Website. Despite the Taylor Law, there was still an 11-day strike in 1980. IT Department. Contact us. Customer Service Phone Numbers. For example, to increase text size using: In the menu to the right of the address bar, select and set Zoom level. A major goal of the formation of the NYCTA was to remove transit policy, and especially the setting of the transit fare, from City politics. The first new cars were the R16s, numbered 200, which first appeared in January 1955 being put in service on the J train. How to reach us. It is always a good idea to research your lawyer prior to hiring. Until then, you can keep using your MetroCard. Our system includes: More than 6,455 subway cars, which collectively traveled about 331 million miles in 2021. Beyond the pricing, MTA officials offered other reasons for leaving Twitter, including the added vitriol and the move away from a chronological timeline. The City intends to use the data collected from this survey to generally add and improve City services. Get instructions and forms for filing a claim against the City. The third, the public Independent Subway System (IND) was owned and operated by the City of New York. Contact Agency. Do not reveal personal information or details about your case. [citation needed]. Updated: 11/10/2001.

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