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All of the things mentioned in this review are addressed in the PMA that you signed, and again unfortunately since you are no longer under our management, we cannot help correct some of these questions or concerns you may have. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. This amount of scale is rare and doesnt exist in scattered site property management outside of a handful of companies nationwide. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Coordinates in office events throughout the year. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Scale is a tremendous value-add for our owners. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. We manage your properties efficiently and effectively, providing exceptional service. Whether youre a student, working professional, family with kids, or looking to retire, we are confident we have a home that fits your needs and budget. Completely unprofessional. We also offer convenient online rent payment and maintenance requests through our 24/7 tenant portal. We offer a variety of quality houses and apartments for rent throughout Lancaster City, PA. This business is in an industry that may require professional licensing, bonding or registration. Very happy with the services they are providing, would recommend them to family & friends for Property Management., Great service, friendly staff, they work hard for their owners. . They let you know whats going on at properties.Also unlike other management companies you dont have to deal with an out-of-date answering service.Best people to work with in Harrisburg by far., Pennsylvania: Adams - Berks - Bucks - Chester - Cumberland - Dauphin - Delaware - Franklin - Lancaster -Lackawanna - Lebanon - Lehigh - Montgomery - Philadelphia - York, New Jersey: Burlington -Camden - Gloucester - Mercer - Salem, Maryland: Baltimore and Baltimore Metro Area. In addition to your experienced property manager and maintenance coordinator, SlateHouse has a leadership team that we are very proud of. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Hampton Roads; . Our knowledgeable staff is here to help and guide you along the way. SlateHouse has licensed and developed over a dozen tech platforms that it syncs together to provide full service property management unlike any other company. Passive, predictable and hassle . Affordable, spacious, and pet-friendly, our units feature modern appliances, convenient amenities, and prompt service from a dedicated team of managers and maintenance professionals. Home365 | Property Management Company Property Management Locations Company Property management & investment reinvented We make investing in real estate easy for all by delivering a predictable income and minimizing risks. Access the headquarters listing for Home365 Property Management. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. without being overburdened by the traditional stresses of property management. Looking for more information? Maintains records, documentation, and files, particularly more complex or sensitive files such as employee files. BBB Business Profiles are subject to change at any time. We also offer convenient online rent payment and maintenance requests through our 24/7 tenant portal. By design, SlateHouse has scale, currently managing over 7,000 units. Moved out 8/30/22 did not receive my security deposit it is now 11/11/22. Lancater, PA 17602 Serving Lancater Area Get directions SlateHouse Group uses industry leading technology to manage your rental property. SlateHouse Group PM is engineered by real estate investors, for real estate investors. Treating tenants with the utmost respect and dignity is at the core of our interactions. City inspectors and officials know SlateHouse and work well with SlateHouse. A hassle-free home is a happy home. As a matter of policy, BBB does not endorse any product, service or business. Dennis, we are sorry to hear about your frustrations. BBB Business Profiles generally cover a three-year reporting period. Were here to help by thoroughly researching potential candidates for your property to ensure the best rental relationship possible. Home365 did not collect the amount of rent specified on the lease. BBB reports on known marketplace practices. Check out our rates here. Get a quote Invest and Rest We handle everything, from advertising to rent collection and repairs. This is a multi-location business. Contractors give SlateHouse preferential treatment because they value the relationship. Click Here to login . This business is in an industry that may require professional licensing, bonding or registration. We offer a variety of quality houses and apartments for rent throughout Lancaster City, PA. Lancaster, PA, 17606). Customer Reviews are not used in the calculation of BBB Rating. Property management is tough. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. At Home365, we reduce the stress of real estate investment by guaranteeing investors passive, predictable income and underwriting their investment risks. Get in touch. We answer calls and emails promptly and resolve maintenance requests quickly and effectively. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. 2020 All Rights Reserved | Peaceful Homes Property Management, LLC. Home365 did not notify us of unit vacancies. The savings are passed on to our owners. SlateHouse Group Property Management has merged with Home365 to use the best technology and local market experience to package a high quality tenant placement and management service, while increasing home owner ROI over time. SlateHouse provides great value as a property manager at a great price. Services included in our management: Smart Showing, Digital Lockboxes, Virtual Assistants, Automated Maintenance Scheduling, PayNearMe, Cloud Database, Etc. SlateHouse has engineered its operations to be systems that are repeatable and scalable. Mr. Chad Gallagher, Chief Information Officer. Get in touch Already a resident or homeowner ? Home365 failed to provide an accounting of the tenant security deposit transferred from the previous property manager. We have been using SlateHouse Group for their property management services for about 5 months. Home365 did not obtain the promised rent increases. The checker checks hundreds of tasks each and every day just to make sure they were completed. Home365 Is a Property Management Company that Deals With Both Residential And Commercial Management To Save You The hassle. BBB Business Profiles generally cover a three-year reporting period. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. These individuals have been hand selected for their diverse experience in the property management and real estate investing field. Terrible lack of implementation and communication, lack of performance versus normal operations. Lancaster, PA 17602-2179. Call us. Please feel free to call us to learn more about high-quality homes for rent in Lancaster City! On March 30, 2023 we terminated the agreement with Home365. Bureau of Professional & Occupational Affairs (BPOA)-PA, Better Business Bureau of Western Pennsylvania. I need my money back as inflation is hitting me hard and christmas is coming and I have three kids to buy for. Business Details. Emergency maintenance? Pennsylvania - New Jersey - Maryland - Virginia - Nevada - Georgia - Michigan. That is why it is so important to execute the items that you have control over. Lancaster; Philadelphia; Pittsburgh; York; Harrisburg; Pottstown; Reading; Lehigh Valley; Scranton; Virginia. Affordable, spacious, and pet-friendly, our units feature modern appliances, convenient amenities, and prompt service from a dedicated team of managers and maintenance professionals. We answer calls and emails promptly and resolve maintenance requests quickly and effectively. Our fees are lower than our competitors. As a matter of policy, BBB does not endorse any product, service or business. Interested in partnering with us? Go to my account. International Association of Better Business Bureaus. Home365 made unauthorized repairs 214 E King St, Lancaster, PA 17602, United States. Your full service property management firm located in the heart of downtown Lancaster. (800) 837-0037. When doing repairs we always have our vendors give the best estimate of their work, but it is made known that there can be some slight changes if needed. Did you know that you can now pay your rent online, for free? Treating tenants with the utmost respect and dignity is at the core of our interactions. View our available rental properties and submit an application quickly and easily. The result is superior service and the lowest fees in PA. Give us a call today to find out what your property would rent for. Ask the Community Ask a question No one listens or helps numerous attempts have been made to contact them with little to no avail. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Obviously Home365 is in breach of contract. We manage your properties efficiently and effectively, providing exceptional service. Unfortunately, the last lease we have for your tenant was in 2012. SlateHouse is committed to changing this. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. PA & MD RB069342 | NJ 455625 | GA 184188 |NV 143667 | VA 226033860 . BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Have a question or concern? Reach out today Get a quote Where to find us Main office phone: (800) 837-0037 800 New Holland Ave, 2nd Floor, Lancaster, PA 17602 Open Monday-Friday 9am to 5pm How it works . Our leadership team spans the east coast and consists of individuals with specialized experience in Real Estate Investing, Commercial Real Estate, HUD properties, Section 8, Maintenance, Evictions, Technology, and Digital Marketing.

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