aspen dental refund processing

Desired outcome: Being billed after billed and paid through insurance. 1 Crown was placed too small leaving a huge gap in my teeth After talking to my insurance, they said that they never received a claim in June, and had never asked for xrays from Aspen. What is Ric Size? Updated November 28, 2017, Baseball, Statistical Truth, and the Return of History, A Baseball Fans HoF Ballot & Rationalization, Extended Play 2019-21: Primary Colors & Bonus Tracks. The doctor who can successfully manage a private practice until its time to sell/close, and also work in any other type of dental practice while keeping it profitable (& satisfying patients), is the most valuable dentist. They began doing the work but before beginning work they billed me and I had to pay them On Nov. 4, 2022 at 8:53AM [trans. Allie. I am very disappointed with this company and would never ever recommend them. I was treated at the ER. Explore Till's life, murder and legacy through the 'Un(re)solved' project. My professional advice to Aspen Dental: Close half your offices, before the next economic crash makes you close them all. So, I am not whole.They benefited from the work. They said my financial responsibility would be $5,765.07. I do not trust this company at all to get the work finished as I am finding out that no only are they rude, condescending and threatening, but also the fact that they have overcharged me. Refund via check. I walked in at 3:26pm and said I was there for an appt. Bad practice -try to get clients to agree to large billing and never approach the reason you made the appointment. This is what corporate wants to keep in a cage. I had a tooth extraction and then had lower dentures made. They said I needed a deep cleaning and an antibiotic right away. Does any of this relax you, like its supposed to? When I call to make appts. When theres enough industry slippage from the professional standard-of-care, then corporate can move in and wipe out a lot of practices. This too-often works unfairly against the patient. Based on the eligible charges applied to me so far, I should have had a credit balance of $726.60 with Aspen Dental. Read our FAQs Speak to your local office My experience was really great overall, Aspen Dental, Winchester, Virginia, showed their experience in handling my issues with dentures that were quite old. The first one that was made literally fell out of my mouth. At this point I am Aspen provided me with an estimate of charges to do dental work on me. I went in as scheduled in February for implant. I have to go to another dentist to get this completed. I got a **** 3 weeks later. Hopefully this was just a mistake, and not a habit. Our goal has always been delivering the highest quality of care, They do a great job, My mom works with Dr. Berry in a women's board. I have multiple emails stating my appt is at 3:30. I have tried calling Aspen Dental and can not get through on the phone. Thank you, So I called and asked them to send the bills in, but they never did. Work done went bad in less than a year. On Sept 20, 2022 I had a core build up in prep for a crown at the ****, ***** location and was charged and paid $610.00 (495 for crown, 85 . On Thurs Sept 29 @ 10:48a, I received a phone call telling me that they will not do the perm crown until I get another procedure of antibiotics that was over *****, I refused that treatment and it was reduced to 191 and again I refused but agreed to sign a waiver. After x-rays, and an exam I was sent to the finance woman. Exemplary patient care, outstanding aesthetic results, co, Dr. Nicole Grassi's passion for dentistry comes from all the time she spent visiting the orthodontist as a kid. When I arrived at 815a on 4/13/23 I brought up concerns about my account and a credit on my account that Mysteriously vanished. The 1st time I put the dentures in they provided, my face swole up. I asked about pill form antibiotics and was told "No, Absolutely Not!!! She tried several times to make adjustment. Aspen Dental dentures are custom-crafted to suit you - making them incredibly comfortable and natural looking. Aspen Dental Refund Processing in Syracuse, NY About Search Results Sort: Default All BBB Rated A+/A Coupons View all businesses that are OPEN 24 Hours 1. Everything is new and digital. She asked to try another adjustment once again. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive. took all of a few minutes to give me a snug fit. Can you believe they have an extended cut of this? They said they submitted my x-rays to them, but I didn't have any x-rays done when I went to Aspen, so who's x-rays did they send. I wish to have all claims reversed and payments refunded so that I may seek adequate care from another practitioner. So I would like to know why I am being billed this amount now. Sign Up for My Account Print Patient Forms If you prefer to print your patient forms, you can download them below. RefundRegards,*********************. But, I have not. Huh huh huh? I called Aspen and they said they sent it in in June and were waiting for it to be processed. I was early for the appointment but she was delayed by other patients thus my care felt rushed and careless. TO: Owners of Aspen Dental office Causeway Blvd, Brandon, Florida Create this form in 5 minutes or less. Turns out my wife told me they couldn't complete the cleaning and had to do a second appointment for cleaning for the right side of her mouth. Its what rules under capitalism. This tactic of evade and avoid has become a pattern with Aspen Dental. I know this because Ive now practiced locum tenens for 3+ years, after closing my private practice which served in Lake County, Fl for over 17 years. After x-rays, and an exam I was sent to the finance woman. Temporary crown that was put in on 4-14-23. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. They close on Saturday. I am now curious to know if that appt. Resolved. I finally said I would think about it and would let them know at my next Appointment, August 29, 2022. Dr. Laura is friendly and gentle. Please remove my account from collections and remove any negative marks towards my credit. Total I am requesting for refund is 525 since overcharged for office visits and not receiving the crown. **************************** that I would receive a full refund of $4312 if I did not continue services with Aspen Dental. Went for a routine cleaning (which is covered 100%), on my insurance on May 1, 2010. this confrontation occurred on or about 4/26/23. Jan 27, 2013 7:21 pm EST. I received a call Mon at 7:31a to tell me that they don't have the crown and I need to resched again. Forces Left Afghanistan. Hopefully I will be able to find a clinic that stands by their work and have a decent quality products. Still have headaches when I eat. Attention: Samantha Fikes On my next visit I told ********* that permission wasn't given for a credit report. The refund request must be submitted within 90 days after insert of final denture or hard reline. This garbage presented by Aspen Dental devalues dentistry. After accepting the denture, I left and tried to eat. They should have at least tried to get me in but they didn't want to. This review was chosen algorithmically as the most valued customer feedback. Final thoughts: For me, it has always been about becoming the best dentist I could be. I deal with some form of pain very time I go here. Would NEVER go again. The Aspen Dental network is committed to breaking down barriers to care. Two months of enduring ongoing inconveniences and incompetence and I've still gone untreated due to their refusal. I want this written off so not on my credit report and my Aspen Dental bill maked Paid In Full, as it truly is! After calling my insurance, they did not have a proper claim and the claim got denied. I myself went and called METLIFE and I was told aspen dental either needs to mail or fax the claim information to they so that net flier can process it.. no emails are allowed.. One last professional comment on this ill-conceived marketing campaign, is to notice how none of their commercials are set in an actual (or even simulated) Aspen Dental office. I filed complaint with NY State Attorney General's office, got letter back they received it and have never heard another word. We are committed to providing quality. I asked for a call back I never got it and she was never in the office when I called several other times. We are committed to providing quality healthcare to families located in the Dewitt are, Dental Billing Service & Accounts Receivable Management with accuracy, expertise, efficiency, & resultsyou get paid FAST. Aspen Dental - be weary and do your research. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients,, From Business: Aspen Dental in New Hartford, NY is open for all appointment types. I paid $4312 on July 26th for un rendered services at Aspen Dental located at **** ******* ** *** **** ********* ** XXXXX. We decided to use savings for this to avoid huge interest charges. I received the new bottom denture. These people include patients, staff, vendors, and even loved ones. If you could look into the above matter re charges, I would appreciate it and your follow-up as well. The lawsuit brought by 11 patients alleges that Aspen Dental owns and controls its 358 dental clinics in violation of laws in 22 states which allow only dentists to own a dental practice. This has nothing to do with bank robbery, and is only equated to it by no-nothing CEO zombies, who think they know something about a profession, when (really) they are clueless. she is located in your va. beach office at hilltop. They are working to gain experience and pay bills, until something better comes along, so they can someday become real dentists. Aspen Dental settled, paying $175,000 in restitution without admitting wrongdoing. to tighten the loose partial that occured while I was in the dentist's office! This complaint was posted by a verified customer. I have been in so much pain, I REALLY need help. I paid the amount in full using a Kaiser Gift Card of $75 and my ***** Credit Card for the remaining $320. **** paid their portion ($164.80) and I paid my portion ($41.20). Carefully consider the reasons for that? I have always been terrified of dentists, but not any, I am somewhat of a dental phobic, and Dr. Juan Kassab and his entire staff made me feel so comfortable and confident in their care. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients, care teams and communities have a safe, clea, Aspen Dental in Syracuse, NY is open for all appointment types. I provided my dental insurance group Id number and met life contact information so Tamara could contact them to process for the FREE EXAM.. Tamara told me that my insurance wasn't working which was very odd.. She is an angel., A modern and relaxing atmosphere. I have a philosophy that the first time is an accidentthe second time is on purpose. I got a phone call from their staff while I was at work telling me it was an Orthodontic consultation and it would cost 437.00 I said no way I never agreed to that it was supposed to be a cleaning and a filling and that my wife told me two visits for the cleaning. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I am glad to hear you filed a complaint with your BBB. a lower denture that fixs. Desired outcome: If you can't be honest about your mistakes, then you don't get my business. All other marks contained herein are the property of their respective owners. -10), then click OK. Call us at (844) 296-0187. Complaint: 16885325I am rejecting this response because: Aspen Dental said they would reach out directly to me and never did, this is what Aspen Dental does, tell you one thing and do the complete opposite of what they tell you. So I went back in over Christmas Break to get them to adjust it. I had multiple conditions that had ravaged my teeth. A week later once the permanent crown had arrived; another technician had difficulty sealing the crown to ensure a comfortable bite alignment. His parents and paternal grandmother and I, We drove all the way from Utica filled out paperwork waited one hour to be told that eight other patients were ahead of us. Now they have sent $663 into collections, This debit is not legitimate! BBB Business Profiles are subject to change at any time. The girls in the office as well as the office manager Lisa are extremely helpful. I truly cant believe this company. Wrong. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. She started going there and said they did a really good job and so I started to go. 7 complaints closed in the last 12 months. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients,, Everyone at the Utica Aspen Dental office is very friendly and nice. I paid along to have an implant. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I also sent a letter to the CORPORATE office for Asspen detailing my compliants, my actions, whom I spoke with, and my expected resolutions/refunds. Because they did not follow up in a correct, timely manner. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I would like any negative findings that *** have been reported to my credit removed. From Business: We are a family owned General Dentistry Practice located in Syracuse NY. Please email me an updated invoice with a zero balance. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I can not finished treatment with Aspen Dental because they dropped me as a client. BBB is here to help. I have never had such a wonderful experience in a dental office. Additional funding is provided by the Abrams Foundation; the John D. and Catherine T. MacArthur Foundation; Park Foundation; the Heising-Simons Foundation; and the FRONTLINE Journalism Fund with major support from Jon and Jo Ann Hagler on behalf of the Jon L. Hagler Foundation, and additional support from Koo and Patricia Yuen. I said no I never received a call asking me to move my appt and I wouldn't have said yes due to not being able to get off that early. The Aspen Dental network is committed to breaking down barriers to care. After contacting my insurance, I found out that the copay for office visit is 5 not 10 as they have charged me. This is how things have gotten so bad, and there is no relief for working dentists under capitalism. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I would like the public to know this business is unreliable and do not do good work. ADMI agreed to pay $15,000 in restitution and $80,000 to the state for future investigations and consumer protection enforcement operations. I will not pay the $95 over charge, its not my responsibility. I now get a bill for $343.25 when the original treatment was supposed to be $1037.00 and charged to my care credit account. Aspen has scammed so many patients, never go to them. dental practices, employ, or in any way supervise the dentists providing dental care. Furthermore, the $720.00 (in eligible charges) for partial was not covered per the Ameritas rep (Barbara) because the code submitted to them was some miscellaneous generic code that did not indicate that it was a partial replacing the temp one after 6+ months. After my procedure I claimed bankruptcy Chapter 13 and if this was open debt it would have been on there. When I called got a quote that was bait and switch. MISSION: ? Please send me an invoice or ledger showing that I have a zero balance. . As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients, care teams and communities have a safe, Aspen Dental, Winchester, Virginia, showed their experience in handling my issues with dentures that were quite old. I am checking with you again because I have very little (if any) confidence in the Mt. Dentists tell their patients the truth, and do their best to help them. I had four appointments; the first one was a new patient evaluation, the second one was for a cleaning. I am trying to trust other people, but cant. $598. So I was to receive another refund. I left and waited, hoping it was fixed. really. I spoke to the office manager who was rude and condescending to me. I go back to the office, they are close for the day. This will surely increase the credibility of your complaint. I resched to Mon Oct 3, 2022 at 8a. ), My front tooth is coming out what is the cheapest way to fix, Do Not Sell or Share My Personal Information. Dentistry has a reputation for being emotional, so well-run offices are always ready to handle these situations before they escalate. if there were any other issueshuh? Thats another truth no one wants to face. The dentists and staff at Aspen Dental offices around the U.S. provide access to high quality, affordable dental care for millions of patients, the Syracuse-based company said. Education and complete treatment planning often come later, especially for patients who havent been to a dental office in a long time. Pain has a way of making people see things differently, and it changes priorities. They checked my insurance and said it was covered. I would like Aspen Dental in *************, ** to be investigated for insurance fraud. This crown had a hole in if from the lab thus requiring another scan. Dr. Terry Watson and his entire team are dedicated to providing you with the personalized,, From Business: Anxiety-Free dentistry with Oral Conscious SedationMercury Free DentistryDental Materials Reactivity TestingNon-Surgical Gum Disease TreatmentLow Radiation, From Business: We strive to give each patient individualized care by taking the time to listen to all of their concerns. (does it range from severity? I expressed my displeasure at having to leave with a loose partial but was told repeatedly that per the dentist I have to schedule an appt. is going to be billed to my insurance company, I certainly hope not! Submit a complaint and get your issue resolved. Did and boy was he miffed. They have had their last shot at me. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. Aspen Dental in Cicero, NY is open for all appointment types. See details. Everything is new and digital. When May came and I received a bill from them, and my husband insurance already settled the oral surgeon's bill just weeks after his surgery, I called and asked what the hold up was. Once in the dentist chair, I was told I needed to pay $500.00 more to complete the dental work.I am 72 years old , on a fixed income and don't have extra mony to spend. My new dentures were still uncomfortable. My experience here has been wonderful. I wanted implants and such, but, I was advised to follow the plan they had come up with. They carefully measured my mouth, took x-rays, and crafted dentures that, after pi. The employee continued to try to make a sell. A final response letter was mailed to the patient on 10/17//22. The employee told me that she wasnt sure why the insurance didnt pay the claim. My Account is the simple, secure and easy way to get online access to your Aspen Dental account, where you can view your upcoming dental work, view billing statements, submit patient forms, and make online payments. My experience was really great overall, Aspen Dental in New Hartford, NY is open for all appointment types. By that time I was done. She then told me my best option were implants. I have not received my full refund. I called GEHA (my dental insurance). Aspen said they do; now Im stuck with another bill. So I left I dont even, From Business: For most people, Downtown Dental Syracuse is the only dental office you and your family will ever need, located in the heart of Downtown Syracuse in the historic, From Business: NEW SMILE - NEW BEGINNINGS WHERE WILL YOUR NEW SMILE TAKE YOU? file this complaint and put in her permanent employee folder or site. Thats what happened to the profession of dentistry. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 10/31/2022. Its also why dentists must have malpractice insurance. It just so happened that when I was cleaning the denture I saw the broken screw sticking on the denture. Aspen dental is very cunning and dishonest. Secondly, I would like my money back. Aspen Dental discontinued services with me. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I dont have a crown in back tooth. I was making payments and just about every day I was receiving collection calls. Aspen Dental - NY Dentists Cosmetic Dentistry Implant Dentistry (1) Website Directions More Info 15 YEARS IN BUSINESS 3 YEARS WITH (315) 925-6619 3425 Erie Blvd E Syracuse, NY 13214 OPEN NOW The receptionists are ve. I have called them, filed a complaint and a review of appeal with insurance company. 1 complaints closed in the last 12 months. My fault - should have got a second opinion but was new to the area and listened to TV ads! Stick with Danica for advertising, until you can present yourself honestly & competently as professionals. At one point the franchis owner, *********, came in to help. Denture(s) must be returned within 90 days after refund request date. It wasnt about gouging patients with huge treatment plans to enrich myself personally. Smile anytime. The patient may have been lied to, in order to placate them in hopes the patient will just go away. Called immediately and told by Lynette that she would contact corporate to resubmit this called my insurance to find out that this was NEVER filed with them to begin with. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I have not worn the since. Its really difficult to watch this next video, but I did it once out of professional obligation. This required a follow-up appointment for the excess adhesive to be DRILL out of the empty space by a different technician per my request. This comment was posted by a verified customer. Called Lynette back, just to inform her that a claim for this was never filedher attitude was very unprofessional and rude. Aspen Dental has issued a refund via my debit card. So my first appointment was scheduled down at your location at Madison on East Washington, I took 2 hrs off work and drove 1 hr to this location to only be told they couldn't pull my tooth because they couldn't call insurance co. to verify my insurance. ?At CNY Dental Arts, we believe that one very important gateway to establishing an, From Business: Stay Up to Date With Your Regular Teeth CleaningsGet the care you need at our family dentistry in Syracuse, Vestal or Elmira, NYFinding the right dentist is, From Business: At our practice, we are dedicated to providing the finest dental care to the members of the Jamesville community and its surrounding environs. From Business: Aspen Dental in Syracuse, NY is open for all appointment types. When you start in dentistry, you quickly learn that whatever direction you choose, it will be entirely yours. Class action lawsuit against aspen dental, I paid for comfilytes and got basic dentures, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. First, they added items to our bill that we didn't ask for- $40 toothpaste, From Business: Aspen Dental in Hilliard, OH is open for all appointment types. Also, despite my objections; I was told that a root canal was need so they could better fit the new crown. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients, care teams and communities have a safe, cl, Aspen Dental in Auburn, NY is open for all appointment types. The woman I spoke to was very friendly, and good to deal with. All the dentists speak perfect english with no accents, which is very hard to find, I am somewhat of a dental phobic, and Dr. Juan Kassab and his entire staff made me feel so comfortable and confident in their care. The appt for the crown was made for Fri Sept 30, 2022 at 9:30a. This what happens to me shouldnt have happen if peoples in office knew what they was doing. But how can the ADA be critical, when Aspen Dental pays to advertise with them? The dentist has to produce to satisfy all these people, otherwise it falls off the rails. Still no call. So I had to leave the dental chair to go to the front desk and make an appt. new crown different office. So they might want to try resubmitting a corrected code, which in that case would mean they (Aspen Dental) would have an additional credit for me if the insurance company covers a part of that. Claim it and get a lot of features. Jon and Jo Ann Hagler on behalf of the Jon L. Hagler Foundation. In March of 08, my husband went to Aspen Dental for dentures, he filled out his paperwork and paid his share of the bill that was owed, and they said they would bill his insurance for the rest. Pay real dentists what theyre worth, and let them run their offices. Drop in today. April 18, 2023 All I want is my 495 for the crown and 30 for office visits back due to not being able to get my crown and being overcharged by 30 for office visits. The refund request must be submitted within 90 days after insert of final denture or hard reline. I finally told the lady that if I received another call she would hear from my attorney. Nothing fools them. Headaches every time for days after the crown is put in. The other Crown I found out later they placed wrong where they filled the cavity was supposed to be where the crown went to begin with. 4754 Commercial Dr Ste 2, New Hartford, NY 13413, 5112 W Taft Rd., Ste S, Liverpool, NY 13088, 5663 E Circle Dr Cicero Ny, Cicero, NY 13039. Our FAQS cover the most common questions we're asked, as well as some helpful tips. In Feb 08, I went to Aspen Dental for dentures, I paid my share of what they said was owed, and the rest they would bill the insurance for. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate.

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