Join us in celebrating and promoting tech, knowledge, and the best gaming and working platform. Attached is the XTU log from my last attempted install. Both files are located in the same directory. Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10[/quotemsg]. So please bare with my code if you happen to go through it. For a better experience, please enable JavaScript in your browser before proceeding. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. Your email address will not be published. Sign up here One time installation. My laptop has a 8th gen intel 8650u 4 core 8-thread cpu, which only came out about a year ago, and was working fine with xtu last time I installed it about 3 months ago. It has been a pleasure to assist you. Install intel xtu Error: "Attempted to install on an unsupported platform" Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. Windows 10 version 21H2. I followed all the steps but when I go to launch Intel XTU it just tells me that there are missing drivers and I cannot launch it. I have already ordered that processor. So, if you put it in, say c:\xtu you would just do the same thing in that folder. I am experiencing the same issue. I have recently uninstalled xtu and I tried to reinstall it. The .msi file will be in one of those two. Let us know if you still need assistance. You can easily search the entire Intel.com site in several ways. Thanks again for checking into this. Difficult to know what the problem is. Seems scary . Right-click > properties of the shortcut In the "Target" field, at the end add a space and then the following DISABLEPLATFORMCHECK=1 It will look something like this: " C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1 " Click Ok Double-click the shortcut That's it, happy overclocking and possibly damaging your machine! Do not click Ok. Thats it, happy overclocking and possibly damaging your machine! I dont know if it runs on everything. 1 hour ago All postings and use of the content on this site are subject to Intel.com Terms of Use. For more complete information about compiler optimizations, see our Optimization Notice. You may re-send via your Always report mistakes Attempted to install on an unsupported platform Run Intel XTU Install Helper You can execute with an argument in first place. [0C74:2708][2018-10-12T02:59:10]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\joemp\AppData\Local\Temp{A67E2A08-65AC-4A91-80D6-4C3C32975BAF}.cr\XTUSetup.exe [0C74:2708][2018-10-12T02:59:10]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]' [0C74:2708][2018-10-12T02:59:10]i009: Command Line: '-burn.clean.room=C:\Users\joemp\Downloads\XTUSetup.exe -burn.filehandle.attached=604 -burn.filehandle.self=584' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\joemp\Downloads\XTUSetup.exe' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\joemp\Downloads' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910.log' [0C74:2708][2018-10-12T02:59:10]i052: Condition 'VersionNT >= v6.1' evaluates to true. Thank you for your patience in this matter. Great. Intel technologies may require enabled hardware, software or service activation. Were you able to check the previous post? How to install WKHTMLTOPDF 0.12.1.4 on Ubuntu 16 Xenial. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. Program should prompt Please enter the file name of proper XTU Installer: Now follow the directions of the program. My CPU is 8550u. I kept trying to google the problem but all I can find are very unhelpful intel customer support threads. If you sign in, click, Sorry, you must verify to complete this action. Solved Jump to solution The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. Thanks for your help. It adjusts CPU power state. Uninstallers often do not remove registry entries, so you might want to find those and manually delete them. If anyone could help me, it would be greatly appreciated. Thanks for the tips. Also, we would like to inform you that we have sent your feedback to the proper team ("update the XTU page where it lists the 6700k as compatible with the current software so that anyone else still overclocking 6700k's will know they need to download the older version of XTU"). It says the folder specified in the start in box is not valid. I neglected to mention that the XTU version I'm attempting to install is the latest one (7.7.0.12). So, when you report an error, copy it. I have been in the process of installing all my software, and files manually.3. cmd> IntelXTU_Install_Helper.exe , > Please enter the file name of proper XTU Installer: . You just have to love PCs. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. If youre feeling daring, you could try ThrottleStop, but read the warnings. [from Google Translate] Desafortunadamente, puede haber muchas razones por las que no funciona. Intel has been dropped XTU support for certain CPUs (Such as 8550u, 8250u, and etc), resulting installer to reject installation process with 'unsupported platform_error'. This comes after a reinstall of Windows 10, where the XTU software was working on the previous install. make sure the folder exists and that the path is correct. It adjusts CPU power state. [0C74:2708][2018-10-12T02:59:18]i319: Applied execute package: XTUInstaller.msi, result: 0x80070643, restart: None [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. [0C74:2708][2018-10-12T02:59:15]i012: Connected to elevated engine. For more complete information about compiler optimizations, see our Optimization Notice. The Intel sign-in experience has changed to support enhanced security controls. If you sign in, click, Sorry, you must verify to complete this action. Thank you! However, I think it's quite handy, so added least amount of user-friendliness in order to share this nifty tool. More than likely, yes. Sorry, you must verify to complete this action. Powered by WordPress & WPstart Theme. If you would like to continue to use Intel XTU, you should go back to using the version you previously had on the system prior to installing the 7.7.0 release (the 7.6.0 version or newer will support SKL-S/H). However , when i tried to install it again, it came up with this error HiI have a Latitude E6410 and I tried to install the XTU. Powered by Invision Community, Thermalright Peerless Assassin 120 SE ARGB, Asrock Challenger Pro OC Radeon RX 6700 XT, Corsair Vengeance LPX 16GB (8Gx2) 3600MHz CL18, CSS Button Text Seems to Compress its Height by a Few Pixels When Using "transform:scale" On Hover. You may re-send via your Use command line arguments to cause the installation to succeed. Learn how your comment data is processed. Uninstall Intel XTU. 4- Run the Intel System Support Utility (Intel SSU) to gather more details about the system: To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox. Does anyone have any ideas? : selecting the option "to keep files", etc.)? - gimdh/Intel-XTU-Install-Helper I am able to overclock manually in the BIOS, but I feel like the intent of Intel XTU is such that I don't need to overclock that way. There are too many BIOS and configs out there, so dont have any suggestions, unfortunately. [0C74:2708][2018-10-12T02:59:12]i052: Condition 'VersionNT64' evaluates to true. The system information tab includes text that is similar to the install error: platform unsupported. Begin to resent that: you are trying to install on an unsupported platform.Can you advise me how to install the program.More information in the pictures. Sorry, you must verify to complete this action. After installation of xtu, copies of these drivers are located in the xtu installation folder in program files. [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleName' to value 'Intel Extreme Tuning Utility' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel Corporation' [0C74:32BC][2018-10-12T02:59:10]i000: Setting version variable 'WixBundleFileVersion' to value '6.4.1.25' [0C74:2708][2018-10-12T02:59:10]i100: Detect begin, 3 packages [0C74:2708][2018-10-12T02:59:10]i101: Detected package: SSCERuntime_x86_ENU.msi, state: Absent, cached: None [0C74:2708][2018-10-12T02:59:10]i101: Detected package: SSCERuntime_x64_ENU.msi, state: Present, cached: None [0C74:2708][2018-10-12T02:59:10]i101: Detected package: XTUInstaller.msi, state: Absent, cached: None [0C74:2708][2018-10-12T02:59:10]i199: Detect complete, result: 0x0 [0C74:32BC][2018-10-12T02:59:12]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1 [0C74:2708][2018-10-12T02:59:12]i200: Plan begin, 3 packages, action: Install [0C74:2708][2018-10-12T02:59:12]i052: Condition 'NOT VersionNT64' evaluates to false. The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. Hola tengo problemas con la app luego de hacer todo el proceso me da un error al abrir la app The intel Extrema tuning utility is being run on an unsupported platform and must exit. It might run ok but some features might not be available. The list has been updated with the following supported processors: Intel Extreme Tuning Utility (Intel XTU): https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. This does not make sense. Please be aware that your processor is not supported by Intel XTU. Please let me know if you have any further concerns. Archived post. This is really usefull! Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. As soon as I have an update, I will let you know. profile. Take note of the last folder date in the right pane. Search the list of compatible processors here-, https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-. Dell Latitude 5501: is it worth upgrading the CPU . Hi, so just today I received a replacement unit for my Lenovo X1 Yoga due to a defective screen. Ok, I did it again and changed the explanation as it looks like the installation routine changed. You may re-send via your, "Platform Unsupported" error on install XTU Utility 7.9.0.24, i7-77820HK, msiexec /i Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1, The utility starts, but shows the following message on the screen: , Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.jas-team.net/2019/07/30/intel-xtu-attempted-to-install-on-an-unsupported-platform/, https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. DeFacto IO. The current, non default parameters are: XHCI handoff is disabled. Windows 8.1/10 WHQL support is enabled. I wanted to get the Intel Extreme Tuning Utility installed and play around with some overclocking on my 2017 HP Spectre X360 13, which Im currently running with an HP Omen e-gpu and an Nvidia GTX-1060Ti.
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